Kelly Hendrickson
senior technical writer at innovatia@ Innovatia
Calgary, Alberta, Canada
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Kelly Hendrickson is a highly experienced technical writer with 23.6 years of work experience. She specializes in technical writing, SharePoint, software documentation, Visio, and technical documentation. Based in Canada-Alberta-Calgary, Kelly has worked in various business environments, including publishing, commercial real estate, and legal. She has held positions such as Senior Technical Writer at Innovatia, WestJet, and Cenovus Energy. Kelly is passionate about communicating with users and creating accurate and accurate documentation. She is passionate about communicating with users and creating accurate and accurate documentation.
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Emails and Phone Numbers

@yahoo.ca
@westjet.com
@innovatia.net
+1 506640****
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About

As a technical writer, I create, and edit: - procedures - processes - guidelines - standards - policies I have worked in the oil and gas industry for several years, and before that, information technology and infrastructure. I have worked in many business environments, including: - publishing - commercial real estate - legal - oil and gas, including the areas of: * asset integrity * project documentation * information technology My role has ranged from membership in large teams supporting major IT projects, to being the sole technical resource in managing and supporting IT at small companies. I am passionate about - communicating with the user - stewarding knowledge assets - creating consistent, accurate, complete, useful and measurably useable documentation

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Work Experience

1 Germain Street, Saint John, New Brunswick, E2L 4V1, CA

IT Services and IT Consulting

434
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Kelly Hendrickson's Professional Milestones

  • Service Desk Analyst (2003-09-01~2006-10-01): Streamlined service desk operations to enhance efficiency and customer satisfaction.
  • senior technical writer at innovatia (2016-10-01~): Developed and implemented effective writing strategies, resulting in improved technical proficiency.
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Education

Mount Royal University
Mount Royal University

Writing,

Technical Writing

2003-2003
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