Global Program Manager@ Patheon
Sanford, North Carolina, United States
Kelly Vallance
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FlashIntel GPTKelly Vallance is an energetic customer experience professional with over a decade of experience in customer relationship management. She has a strong background in marketing management, including skills in Brainshark Learning Management System, Salesforce.com, and relationship marketing. Kelly has worked in various roles, including Global Program Manager and Sales Specialist, for companies such as Patheon, Aurora Diagnostics, MedQuest Associates, and Carteret Mortgage Corporation. She is known for her ability to develop a world-class client experience program and has a passion for process design and optimization. Kelly is based in the United States.
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About
Energetic customer experience professional with more than a decade of experience in customer relationship management. I've assisted with the development of a world class client experience (Voice of the Client) program in a large, complex pharmaceutical contract manufacturing organization. I particularly enjoy process design and optimization, and have led several process automation projects to enhance our survey process and case management system. As a result our processes are more robust, effective and have increased access to client experience data across our organization. We are able to provide real time trending and analysis to share insights with leadership to strategically target operational improvements.
...See MoreWork Experience
Global Program Manager
Sales Specialist- North America
Pharmaceutical Manufacturing
Kelly Vallance's Professional Milestones
- Account Manager (2011-02-01~2012-11-01): Established strong partnerships with key clients, resulting in increased revenue and customer satisfaction.
- Loan Officer And Marketing (2005-06-01~2008-06-01): Implementing marketing strategies to increase loan approvals and maximize cash flow.
Education
Curriculum And Instruction,
Masters,
Master Of Arts,
International Studies,
Political Science,
Bachelors,
Bachelor Of Arts
1998-2002Skill
Marketing Management
Brainshark Learning Management System
Salesforce.com
Relationship Marketing
Gmp
Sales
Cold Calling
Business Development
Biotechnology
Client Relations Skills
Life Sciences
Medical Devices
Eloqua Automated Marketing
Marketing
Project Coordination
Cross Functional Team Leadership
Customer Service
Events Coordination
Email Marketing
Pharmaceutical Industry
Sales Presentations
Crm
Process Optimization
Certification
Colleagues
Troy Raines
Executive Director | General Manager
Luca Russo
vicepresident & gm
Fred Caloggero
Vice President - Internal Audit
Diana Glaser
facility management contract owner
Claudia Garcia
Senior Director Legal Services | Deputy Chief Corporate Compliance Officer
Other Named Kelly Vallance
Frequently asked questions
We found 3 Kelly Vallance's email addresses
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Kelly Vallance's social media include: Linkedin,
Kelly Vallance works for Patheon
Kelly Vallance's role in Patheon is Global Program Manager
Kelly Vallance works in the industry of Pharmaceutical Manufacturing
Kelly Vallance's colleagues are Troy Raines,Luca Russo,Fred Caloggero
Kelly Vallance's latest job experience is Global Program Manager at Patheon
Kelly Vallance's latest education in Virginia Tech
