Ken Fernandes

• Over 19 years of comprehensive experience as a Business Systems Analyst (8) and Software Developer (11) with extensive recent experience in requirement gathering, analysis, and business processes management with strong knowledge of System Development Life Cycle (SDLC). • Successfully launched Salesforce instances for 2 different Lines of Business and participated in timely user adoption and subsequent system enhancements in last 2 years • Excellent in preparing Business Requirements Document (BRD), Functional Requirements Document (FRD), Systems Requirements Specifications (SRS) and Test Cases. • Expert in facilitating and defining the entire Testing Life Cycle and experienced in preparing and documenting the User Acceptance Test (UAT) plan. • Proven ability in working with global teams and getting the work done. Experienced in working in onsite-offshore model and leading teams across various time-zones. • Proven ability in functioning simultaneously as a BA, team lead and manager as needed. • Successfully led entire projects from inception to production starting with getting requirements, drafting FRDs, coordinating work between DEV team members, leading QA effort, drafting UAT test-cases and conducting UAT trainings and getting UAT signoffs from BU and finally ensuring a clean cut goes into production. • Highly experienced in the Finance domain with exposure to Investment Banking, Retail Banking and Global Capital Markets (Equity, Securities, Mutual Funds, Fixed Income). • Highly experienced working within Waterfall and Agile environments with a proven track record of delivering projects based on these methodologies. • Excellent skills in performing Gap Analysis and Strengths & Weakness Analysis to check compatibility of existing system infrastructure with new Business Requirements. • Highly experienced in interacting with users from different time-zones and hierarchies and proven track record of user relationship management leading to excellent application support. • Excellent references from the team at Morgan Stanley. • Successfully migrated from role of Software Developer to Business Analyst in February 2015.