Ken Neubauer
Field Services Engineer@ L'Oréal
Chicago, Illinois, United States
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Ken Neubauer is a highly motivated Field Service Engineer with 33.3 years of experience. He specializes in testing, troubleshooting, electronics, medical devices, and software documentation. Based in Chicago, Illinois, Ken has a diverse background in installing, repairing, upgrading, and performing preventative maintenance procedures on complex equipment. He is known for his excellent customer service skills and ability to convey complex technical concepts to a non-technical audience. Ken is a hands-on practical problem solver focused on measurable results.
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@beckmancoulter.com
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About

Highly motivated Field Service Engineer with expertise installing, repairing, upgrading, and performing preventative maintenance procedures on complex equipment utilizing a diverse knowledge of tools and test equipment. Background includes excellent customer service skills and the ability to convey complex technical concepts to a non-technical audience. Recognized for the ability to anticipate customer requirements and provide immediate solutions. A hands-on practical problem solver focused on measurable results.

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Work Experience

Paris, Île-de-France, France
244
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Ken Neubauer's Professional Milestones

  • Senior Field Service Engineer (2010-11-01~2013-09-01): Optimized field processes, enhancing efficiency and driving productivity for the company.
  • Field Service Engineer (2007-10-01~2010-10-01): Designing and implementing robust maintenance solutions that optimize production processes and enhance client satisfaction.
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Education

Roosevelt University
Roosevelt University

Computer Science,

Bachelors

1999-2003