Kenneth Chung
Coordinator | Vendor End To End After Sales@ De'Longhi Group
Hong Kong SAR
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Kenneth Chung is a highly experienced professional with 32.2 years of work experience in various roles. He has a strong skill set in customer service, management, leadership, project management, and Microsoft Office. Based in Hong Kong, Kenneth is dedicated to driving the mindset transformation of the Customer Service Industry, from Hotline to Call Center. He is a proactive and customer-oriented individual who is passionate about technology and digital world. Kenneth has worked for reputable companies such as De'Longhi Group, Nextgen Clearing Ltd, DBS Bank, IKEA, and IPC Systems, Inc. He is dedicated to bringing new IT concepts into the Customer Service industry.
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Skills & Insights
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Emails and Phone Numbers

@delonghi.com.au
@nextgenclearing.com
@delonghi.com.au
+44 207456****
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About

Happy to be part of the mindset transformation of the Customer Service Industry, from Hotline to Call Center, from Call Center to Customer Experience End-to-End, Proactive, Customer Oriented focus. Benefit by the personal interest, enthusiastic on Technology and Digital World, dedicated to bring in new IT concept into Customer Service Industry.

Work Experience

Via L. Seitz, 47, Treviso, 31100, IT

Manufacturing

2698
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Kenneth Chung's Professional Milestones

  • Customer Relationship Manager, Asia Pacific (2011-04-01~2012-06-01): Building strong relationships with key clients, resulting in improved customer satisfaction and loyalty across Asia Pacific region.
  • Senior Account Service Manager (2007-01-01~2010-04-01): Expanding client base, increasing revenue, and delivering exceptional customer service to drive customer satisfaction and retention.
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Education

University of Wollongong
University of Wollongong

Business Administration And Management,

General

1996-1999
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