service training manager for both volvo and mack trucks inc @ Mack Trucks
Kutztown, Pennsylvania, United States
Kenneth Wiltrout
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FlashIntel GPTKenneth Wiltrout is a highly experienced professional with 32.9 years of work experience. He possesses a wide range of skills including management, customer service, team building, and continuous improvement. Kenneth has a strong background in technical support, maintenance and repair, and customer satisfaction. He has worked in various roles, including Technical Training Manager and Technical Product Support Rep at Mack Trucks Inc., where he helped dealers and customers with technical issues related to the brand. Additionally, Kenneth has experience as a Quarry Superintendent and Maintenance Manager, as well as a heavy equipment/fleet mechanic. He specializes in operations, technical support, maintenance, and customer service.
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About
5 years Technical Training Manager 6 years Technical Product Support Rep with Mack Trucks Inc helping dealers and customers with technical issues relating to the brand. 12 years management with local mining concern as Quarry Superintendent,and Maintenance manager. 15 years heavy equipment/fleet mechanic. Specialties: Operations,Tech Support, Maintenance, Customer Service
Work Experience
service training manager for both volvo and mack trucks inc
Service Training Manager
Product Support Rep
Truck Transportation
Kenneth Wiltrout's Professional Milestones
- Product Support Rep (2003-03-01~2009-03-01): Provided quality and efficient product support, ensuring customer satisfaction and resolving customer issues promptly.
- Maintenance Superintendent (2009-09-01~2010-07-01): Implementing efficient maintenance systems to optimize equipment performance and mitigate downtime.
Skill
Management
Customer Service
Team Building
Continuous Improvement
Technical Support
Maintenance And Repair
Customer Satisfaction
Process Improvement
Operations Management
Strategic Planning
Leadership
Purchasing
Logistics
Training
Troubleshooting
Contract Negotiation
Recruiting
Human Resources
Outlook
Team Leadership
Process Scheduler
Inventory Management
Software Documentation
Contract Management
Budgets
Project Planning
Negotiation
Sap
Budgeting
Certification
Colleagues
Roger Johnston
Vice President | General Manager | Mac OSCE Assembly Operations
Morel Elmer
General Manager
Joe Salling
Product Owner
David Hartzell
President | Chief Executive Officer
tiffany gleason
Business Owner
Other Named Kenneth Wiltrout
Frequently asked questions
We found 3 Kenneth Wiltrout's email addresses
We found 3 Kenneth Wiltrout's phone numbers
Kenneth Wiltrout's social media include: Linkedin,
Kenneth Wiltrout works for Mack Trucks
Kenneth Wiltrout's role in Mack Trucks is service training manager for both volvo and mack trucks inc
Kenneth Wiltrout works in the industry of Truck Transportation
Kenneth Wiltrout's colleagues are Roger Johnston,Morel Elmer,Joe Salling
Kenneth Wiltrout's latest job experience is service training manager for both volvo and mack trucks inc at Mack Trucks
