Kerry Croasdale

✨ With a track record of delivering solutions-focused strategies, my scope of experience includes management of fast-paced business operations, cultivation of high team performance, and delivery of highest quality client service delivery. ✨ I have developed and perfected my skills in staff training, mentoring, and development, expertly guiding teams to communicate with clients to understand needs and challenges, determine specific project requirements, and recommend tailored solutions to consistently achieve a positive customer experience. ✨ Over the course of my career, I've developed key partnerships and productive relationships with teams, clients, stakeholders, and vendors, expanding revenue through redesign of business processes and identifying new business growth opportunities. ✨ Due to my attention to detail and my drive for perfection, I am skilled at improving processes and guiding the strategic direction to reduce costs, increase customer engagement, and achieve brand objectives. ✨ One of my strengths is the ability to collaborate with senior leaders and boards on the company mission, sales cycle, staffing needs, and employee performance, recommending solutions to achieve revenue goals and KPIs. ✨ As a skilled communicator, I can translate customer feedback into actionable solutions, motivating teams to meet key deliverables. ✨ While others take pride in meeting all of the standards that have been set before them, my passion is for providing service that goes above and beyond the expectations of the organization. EXPERTISE⋮ *Project Management *Operations Leadership *Team Leadership & Training *Brand Management *Performance Management *Relationship Building *Strategic Planning *Customer Service *Customer Success Management *HR Practices *Account Management *Creative Problem-Solver * Process Improvement *Territory Management *Critical Thinking *Strong Communicator TECHNICAL PROFICIENCIES: Microsoft Office Suite *Open to connecting for business opportunities, idea sharing, and coffee chats ☕ CONNECT WITH ME⋮ Email OR LinkedIn (your choice)