ITIL Service Architect@ Atos
Birmingham, Birmingham, United Kingdom
Kevin Duignan
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University of Greenwich
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FlashIntel GPTKevin Duignan is a Service Design and Transition Specialist with 16.9 years of experience. He specializes in IT service management, project delivery, and ITIL. Based in Birmingham, United Kingdom, Kevin is skilled in implementing Service Design and Transition into IT organizations. He is adept at delivering bespoke solutions for governance and delivery of new products and services. Kevin also creates usable templates for projects in the future. He has worked with various delivery methodologies and is dedicated to delivering effective service acceptance. Contact Kevin to discuss your needs.
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About
Service Design and Transition Specialist. My role is most effective where I am asked to implement Service Design as a function, and to design, create and implement Service Transition into the IT organisation. Working together with service management, project delivery, architecture and business change stakeholders I am able to deliver a bespoke solution for the effective governance and delivery of new products or services into live operations. I also create usable templates such as support models and Service Acceptance Criteria, to be used by projects in the future. Agile? Prince? Digital? I have worked with most delivery methodologies. Do you need a better way of performing Service Acceptance? Contact me.
...See MoreWork Experience
ITIL Service Architect
IT Services and IT Consulting
Kevin Duignan's Professional Milestones
- Change Manager (2007-01-01~2007-01-01): Implementing sustainable change initiatives to promote employee engagement and optimize business performance.
- Service Transition Manager (2018-04-01~2018-10-01): Guided the transition process by implementing efficient strategies, enhancing team collaboration and improving team performance.
Education
Surveying
1991-1994Skill
It Service Management
Project Delivery
Itil
Service Management
Service Delivery
Prince2
Stakeholder Management
Change Management
Governance
Outsourcing
Incident Management
Business Transformation
Business Process Improvement
Business Analysis
Program Management
Resource Management
Business Continuity
Project Management
Team Leadership
Management
Testing
Problem Management
Service Transition
Service Design
Support Model
New Service Introduction
Certification
Colleagues
Other Named Kevin Duignan
Frequently asked questions
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Kevin Duignan works for Atos
Kevin Duignan's role in Atos is ITIL Service Architect
Kevin Duignan works in the industry of IT Services and IT Consulting
Kevin Duignan's colleagues are Klaasjan van der Kuur,Mark Trosclair,Andras Horvath
Kevin Duignan's latest job experience is ITIL Service Architect at Atos
Kevin Duignan's latest education in University of Greenwich
