Kevin Friel
The George Washington University School of Business
Tell me more about Kevin Friel?
Kevin Friel is a highly experienced professional with 28.9 years of work experience. He has a strong background in ITIL v3 foundations, six sygma, IP, ITIL, and VoIP. Based in Ottawa, Canada, Kevin has a proven track record in Capital & Opex Budget management, with expertise in Cloud and Network Operations. He is skilled in managing technology vendor and contractor supplier contracts and has excellent technical and managerial leadership and negotiating skills. Kevin is known for his strong interpersonal, oral, and written communication skills, as well as his excellent analytical, problem-solving, and decision-making skills.
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About
• 10+ years of Capital & Opex Budget management experience in Cloud, and Network Operations • Proven ability to manage technology vendor and contractor supplier contracts • Effective technical and managerial leadership, teamwork, and negotiating skills. • Strong interpersonal, oral and written communication skills • Excellent analytical, problem solving and decision making skills with a strong attention to details • Strong experience with Agile / Scrum and DevOps principles, practices and tools
...See MoreWork Experience
capital budget prime network cloud financial intelligence team at bell canada
Help Desk Operations Manager
Senior Manager - Iaas Service Assurance
L2 Support - Isp Engineering
Implementation Manager
Help Desk Operations Manager
Help Desk Operations Manager
Help Desk
Telecommunications
Kevin Friel's Professional Milestones
- Help Desk Operations Manager (1997-06-01~2000-05-01): Streamlined help desk operations, optimizing efficiency and contributing to improved customer satisfaction.
- Senior Manager - Iaas Service Assurance (2016-01-01~2017-02-01): Developed and implemented comprehensive service-advanced solutions, optimizing service efficiency and customer satisfaction.
Education
Project Management
2001-2003Skill
Itil V3 Foundations
Six Sygma
Ip
Itil
Voip
Business Analysis
Dns
Costing
Dpi
Internet Services
Vendor Management
Service Delivery
Process Improvement
Pmp
Sla
Network Operations
Strategic Planning
Contract Negotiations
Iptv
Wireless
Project Delivery
Data Center
Program Management
Call Centers
Contract Negotiation
Computer Network Operations
Deep Packet Inspection
Project Management
Networking
Integration
Management
Strategy
Telecommunications
Target Costing
Certification
Colleagues
Celia B. Crowshaw
Senior Product Owner | Business Process Architect | Business Analyst | Project Manager | Customer Relationship Management | ITIL | Six Sigma
Fanny Chavez
Colorful Extravert ITSM Product Owner
Stefanie Manarin
Product Owner @ Bell Canada | B.Eng, EIT
Barham Irandost
Owner At OARPAINTING
Ursula Mayta
Product Owner
Other Named Kevin Friel
Frequently asked questions
We found 2 Kevin Friel's email addresses
We found 1 Kevin Friel's phone numbers
Kevin Friel's social media include: Linkedin,
Kevin Friel works for Bell
Kevin Friel's role in Bell is capital budget prime network cloud financial intelligence team at bell canada
Kevin Friel works in the industry of Telecommunications
Kevin Friel's colleagues are Celia B. Crowshaw,Fanny Chavez,Stefanie Manarin
Kevin Friel's latest job experience is capital budget prime network cloud financial intelligence team at bell canada at Bell
Kevin Friel's latest education in The George Washington University School of Business