Kevin Friel
capital budget prime network cloud financial intelligence team at bell canada@ Bell
Ottawa, Ontario, Canada
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Kevin Friel is a highly experienced professional with 28.9 years of work experience. He has a strong background in ITIL v3 foundations, six sygma, IP, ITIL, and VoIP. Based in Ottawa, Canada, Kevin has a proven track record in Capital & Opex Budget management, with expertise in Cloud and Network Operations. He is skilled in managing technology vendor and contractor supplier contracts and has excellent technical and managerial leadership and negotiating skills. Kevin is known for his strong interpersonal, oral, and written communication skills, as well as his excellent analytical, problem-solving, and decision-making skills.
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Skills & Insights
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Emails and Phone Numbers

@sympatico.ca
@bell.ca
+1 800667****
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About

• 10+ years of Capital & Opex Budget management experience in Cloud, and Network Operations • Proven ability to manage technology vendor and contractor supplier contracts • Effective technical and managerial leadership, teamwork, and negotiating skills. • Strong interpersonal, oral and written communication skills • Excellent analytical, problem solving and decision making skills with a strong attention to details • Strong experience with Agile / Scrum and DevOps principles, practices and tools

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Work Experience

1 carrefour Alexandre-Graham-Bell, Montreal, Quebec, H3E 3B3, CA

Telecommunications

38451
Phone
+1 8006670123

Kevin Friel's Professional Milestones

  • Help Desk Operations Manager (1997-06-01~2000-05-01): Streamlined help desk operations, optimizing efficiency and contributing to improved customer satisfaction.
  • Senior Manager - Iaas Service Assurance (2016-01-01~2017-02-01): Developed and implemented comprehensive service-advanced solutions, optimizing service efficiency and customer satisfaction.
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Education

The George Washington University School of Business
The George Washington University School of Business

Project Management

2001-2003
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