technical support manager at avaya@ Avaya
Oklahoma City, Oklahoma, United States
Kevin Lunsford
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FlashIntel GPTKevin Lunsford is a highly experienced Technical Support Manager with 44.9 years of work experience. He has a strong skill set in avaya, telephony, sip, acd, and telecommunications. Currently, he works at Avaya in Oklahoma City. Prior to this, he served as a US Army Cid Special Agent in the US Army. Kevin is highly knowledgeable in troubleshooting, call center management, and vendor management. He is known for his expertise in unified communications and has a proven track record in providing excellent service delivery.
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Emails and Phone Numbers
About
Technical Support Manager at Avaya
Work Experience
technical support manager at avaya
IT Services and IT Consulting
Kevin Lunsford's Professional Milestones
- Us Army Cid Special Agent (1979-01-01~1986-01-01): Enhanced operational efficiency by managing a diverse range of units through effective communication and strategic planning.
- technical support manager at avaya (2010-11-01~): Streamlined technical support operations, optimizing operational efficiency and ensuring timely resolution of customer issues.
Skill
Avaya
Telephony
Sip
Acd
Telecommunications
Ivr
Unified Communications
H.323
Voip
Ip
Tdm
Troubleshooting
Call Centers
Isdn
Call Center
Cti
Vendor Management
Managed Services
Workforce Management
Lan Wan
Service Delivery
Integration
Sla
Hardware
Call Routing
Service Management
Switches
Mpls
Wan
Wireless
Contact Centers
Tcp/ip
Data Center
Ip Phones
Cabling
Avaya Communication Manager
Ip Pbx
Sip Trunking
Pri
Servers
Unified Messaging
Qos
Ethernet
Media Gateways
T1
Voice And Data Convergence
Itil
Technical Support
Voice Mail
Routers
Certification
Colleagues
Igor Szupluk
UUI Design Creative Direction Owner
Mostapha Ayachi
engineer at avaya and owner subway
Edith Negrijn
Owner | Instructor | Training & Troubleshooting
Shamik Shah
Product Owner | Scrum Lead | Innovator
Tanvi Sharma
Product Owner
Other Named Kevin Lunsford
Frequently asked questions
We found 3 Kevin Lunsford's email addresses
We found 1 Kevin Lunsford's phone numbers
Kevin Lunsford's social media include: Linkedin,
Kevin Lunsford works for Avaya
Kevin Lunsford's role in Avaya is technical support manager at avaya
Kevin Lunsford works in the industry of IT Services and IT Consulting
Kevin Lunsford's colleagues are Igor Szupluk,Mostapha Ayachi,Edith Negrijn
Kevin Lunsford's latest job experience is technical support manager at avaya at Avaya
