Kevin Powell

Strong customer facing and administrative skills Solid background in retail, customer service and Insurance Excellent communicator A proven problem solver and team-player Hardworking Reliable Loyal Focused Customer loyalty Good telephone skills Key Achievements Successfully recovered significant backlog of AIG monies from one of their multinational clients within first few months of joining the company.Supporting Risk Management Team Achieved close relationships with internal and external contacts Developed further skills in customer service and progressed to Supervisor Increased global perspective for all companies Working with overseas AIG contacts from 2010 to reduce cost by changing to paperless enviroment Review of Claims Recovery process with Business Analyst contributing to a more efficient way of working