Kim LaFevers
Director of Call Center Services@ SafeRide Health
Round Rock, Texas, United States
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Kim LaFevers is a highly experienced Call Center Manager with over 20 years of work experience. She has a strong background in customer satisfaction, call centers, and customer service, with a focus on team building and customer experience. Kim has worked at reputable companies such as SafeRide Health and LogistiCare, where she held various roles including Director of Call Center Services and Manager. She is skilled in operations management, training, and process improvement. Kim is currently based in Oklahoma City, United States.
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Skills & Insights
Colleagues

Emails and Phone Numbers

@saferidehealth.com
@madriver.com
+1 855955****
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About

Call Center Manager at Logisticare Solutions

Work Experience

106 Jefferson St., San Antonio, TX, 78205, US

Hospitals and Health Care

131
Phone
+1 8559557433
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Kim LaFevers's Professional Milestones

  • Call Center Manager (2007-07-01~2012-01-01): Streamlined call center operations, maximizing efficiency and customer satisfaction while ensuring seamless customer satisfaction.
  • Transportation Manager (2003-07-01~2007-07-01): Optimized transportation operations for increased efficiency and cost savings.
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Education

Oklahoma City Community College
Oklahoma City Community College

Business Management,

Associates