Kim LaFevers
Oklahoma City Community College
Tell me more about Kim LaFevers?
Kim LaFevers is a highly experienced Call Center Manager with over 20 years of work experience. She has a strong background in customer satisfaction, call centers, and customer service, with a focus on team building and customer experience. Kim has worked at reputable companies such as SafeRide Health and LogistiCare, where she held various roles including Director of Call Center Services and Manager. She is skilled in operations management, training, and process improvement. Kim is currently based in Oklahoma City, United States.
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Emails and Phone Numbers
About
Call Center Manager at Logisticare Solutions
Work Experience
Director of Call Center Services
Hospitals and Health Care
Kim LaFevers's Professional Milestones
- Call Center Manager (2007-07-01~2012-01-01): Streamlined call center operations, maximizing efficiency and customer satisfaction while ensuring seamless customer satisfaction.
- Transportation Manager (2003-07-01~2007-07-01): Optimized transportation operations for increased efficiency and cost savings.
Education
Business Management,
Associates
Skill
Customer Satisfaction
Call Centers
Customer Service
Team Building
Customer Experience
Operations Management
Training
Management
Leadership
Microsoft Outlook
Process Improvement
Software Documentation
Outlook
Microsoft Office
Change Management
Customer Service Management
Data Entry
Certification
Colleagues
Mark Mucchetti
Vice President of Engineering
Robbins Schrader
Co-Founder | Chief Executive Officer
Debi Lindquist, CPA
Chief Financial Officer
Brayden Rankins
network account manager at saferide health | founder of bastard brew coffee co
Ben Salter
Co-Founder | Chief Product Officer
Other Named Kim LaFevers
Frequently asked questions
We found 2 Kim LaFevers's email addresses
We found 1 Kim LaFevers's phone numbers
Kim LaFevers's social media include: Linkedin,
Kim LaFevers works for SafeRide Health
Kim LaFevers's role in SafeRide Health is Director of Call Center Services
Kim LaFevers works in the industry of Hospitals and Health Care
Kim LaFevers's colleagues are Mark Mucchetti,Robbins Schrader,Debi Lindquist, CPA
Kim LaFevers's latest job experience is Director of Call Center Services at SafeRide Health
Kim LaFevers's latest education in Oklahoma City Community College