Kim Petersen
Tell me more about Kim Petersen?
Kim Petersen is a highly experienced professional with over 25 years of leadership and program management in the Global Risk and Compliance industry. She has a strong skill set in SaaS, Salesforce.com, CRM, and professional services. Kim has held various positions at NAVEX, including Director of Customer Success and Senior Manager of Client Support. She also has experience as a Professional Services Consultant at The Network, A NAVEX Global Company. Kim's expertise lies in customer support, advocacy, and cross-functional team leadership. She is based in the United States.
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About
More than 25 years in Leadership, Program Management, Professional Services, Implementation, Customer Support, Customer Advocacy primarily in the Global Risk and Compliance industry.
Work Experience
Director, Customer Success
Senior Manager, Client Support
Customer Success Manager
IT Services and IT Consulting
Kim Petersen's Professional Milestones
- Director, Customer Success (2017-12-01~): Enhanced customer satisfaction by implementing effective strategies and consistently delivering exceptional service.
- Senior Manager, Client Support (2016-05-01~2017-12-01): Provided exceptional customer support, enhancing customer satisfaction and retention.
Skill
Saas
Salesforce.com
Crm
Professional Services
Enterprise Software
Account Management
Project Management
Training
Management
Product Management
Cross Functional Team Leadership
Sales Process
Cloud Computing
Process Improvement
Team Leadership
Lead Generation
Certification
Colleagues
Bob McCarter
Chief Technology Officer
Chiranthan(Chiru) N.
innovator founder engineering leader
Adam Escobar
senior product owner esg
Austin Grandstaff
senior product owner at navex
Sean Thompson
President | Chief Executive Officer
Other Named Kim Petersen
Frequently asked questions
We found 3 Kim Petersen's email addresses
Kim Petersen's social media include: Linkedin,
Kim Petersen works for NAVEX
Kim Petersen's role in NAVEX is Director, Customer Success
Kim Petersen works in the industry of IT Services and IT Consulting
Kim Petersen's colleagues are Bob McCarter,Chiranthan(Chiru) N.,Adam Escobar
Kim Petersen's latest job experience is Director, Customer Success at NAVEX