Kim Petersen
Director, Customer Success@ NAVEX
Atlanta Metropolitan Area
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Kim Petersen is a highly experienced professional with over 25 years of leadership and program management in the Global Risk and Compliance industry. She has a strong skill set in SaaS, Salesforce.com, CRM, and professional services. Kim has held various positions at NAVEX, including Director of Customer Success and Senior Manager of Client Support. She also has experience as a Professional Services Consultant at The Network, A NAVEX Global Company. Kim's expertise lies in customer support, advocacy, and cross-functional team leadership. She is based in the United States.
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Emails and Phone Numbers

@navexglobal.com
@tnwinc.com
@navex.com
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About

More than 25 years in Leadership, Program Management, Professional Services, Implementation, Customer Support, Customer Advocacy primarily in the Global Risk and Compliance industry.

Work Experience

5500 Meadows Road, Lake Oswego, OR, 97035, US

IT Services and IT Consulting

1319
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Kim Petersen's Professional Milestones

  • Director, Customer Success (2017-12-01~): Enhanced customer satisfaction by implementing effective strategies and consistently delivering exceptional service.
  • Senior Manager, Client Support (2016-05-01~2017-12-01): Provided exceptional customer support, enhancing customer satisfaction and retention.
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