Partners Platform Service Manager@ PlayStation
London, London, United Kingdom
Kimberley Laing
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FlashIntel GPTKimberley Laing is a highly experienced IT Business Partner and Service Manager with over 10 years of consistent achievement. She is ITIL trained and has delivered successful IT projects on numerous large-scale projects. Kimberley has a proven track record of investing budgets to improve operating efficiencies and provide ROI at one of the world's leading power companies. She has worked in various roles, including Partners Platform Service Manager at PlayStation, IT Business Partner at RWE, and IT Service Manager at npower. Kimberley's expertise lies in project delivery, stakeholder management, business process improvement, change management, and IT service management. She is currently based in London, United Kingdom.
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About
Kimberley Laing is a senior IT Business Partner and Service Manager with over 10 years consistent achievement. Kimberley has a wealth of experience of understanding specific business challenges, is ITIL trained and has delivered on several highly successful, large scale IT projects. She has a proven track record of investing budget to consistently improve operating efficiencies whilst providing ROI at one of the world’s leading power companies.
Work Experience
Partners Platform Service Manager
Entertainment Providers
Kimberley Laing's Professional Milestones
- It Service Manager  Uk Corporate, Finance And Generation (2008-01-01~2015-01-01): Implementing streamlined processes and optimizing IT system for enhanced operational efficiency and cost-effectiveness.
- Service Desk Manager (2007-01-01~2008-01-01): Streamlined operations and improved customer satisfaction by implementing streamlined processes and optimizing productivity.
Skill
Project Delivery
Stakeholder Management
Business Process Improvement
Change Management
It Service Management
Itil
Prince2
Business Analysis
Business Process
Governance
Process Improvement
Service Delivery
Management
Project Management
It Strategy
Budget Management
Project Planning
People Management
People Development
It Management
It Infrastructure Management
Business Relationship Management
Vendor Management
Strategic Planning
German
Incident Management
Team Management
Strategy
Leadership
Service Level Agreements
Team Leadership
Customer Relationship Management
Outsourcing
Information Technology
Infrastructure
Customer Service
Service Desk
Requirements Analysis
It Operations
Problem Management
Microsoft Office
Integration
Project Portfolio Management
Agile Methodologies
Requirements Gathering
Certification
Colleagues
Other Named Kimberley Laing
Frequently asked questions
We found 2 Kimberley Laing's email addresses
We found 1 Kimberley Laing's phone numbers
Kimberley Laing's social media include: Linkedin,
Kimberley Laing works for PlayStation
Kimberley Laing's role in PlayStation is Partners Platform Service Manager
Kimberley Laing works in the industry of Entertainment Providers
Kimberley Laing's colleagues are Rebecca Manley,Simon Ashby,Anca yuliansyah
Kimberley Laing's latest job experience is Partners Platform Service Manager at PlayStation
