Kimberly Eyler
Operations Team Coordinator@ Virgin Galactic
Rosamond, California, United States
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Kimberly Eyler is a motivated professional with 16.4 years of experience in banking, retail banking, credit, loans, and employee training. She is based in Rosemond, California. Kimberly has a proven track record of balancing multiple responsibilities in a high volume, deadline-driven environment. With six years of call center customer service experience and over two years in operations management servicing at-risk and default mortgages, she is skilled in employee coaching and counseling. Kimberly also has expertise in diffusing complex customer complaints and escalations. She is also a problem resolution expert and proficient in Microsoft Office Suite.
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Emails and Phone Numbers

@virgingalactic.com
+1 562384****
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About

Motivated professional with proven success balancing multiple, often changing responsibilities in a high volume, deadline driven environment. Six years call center customer service experience with over two years in operations management servicing at-risk and default mortgages. Display exceptional skills in employee coaching and counseling. Diffuse complex customer complaints and escalations. Additional skills and experience include: OJT Trainer, mentor for new Team Managers, problem resolution expert, superior verbal and written communication skills, detail oriented, proficient in Microsoft Office Suite, expert in modification process and experience conducting job interviews.

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Work Experience

1700 Flight Way, Tustin, CA, 92782, US

Aviation and Aerospace Component Manufacturing

1126
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Kimberly Eyler's Professional Milestones

  • Operations Team Coordinator (2013-10-01~): Streamlined operational processes, increasing efficiency and reducing costs for the team.
  • Team Manager (2007-05-01~2013-05-01): Implemented a strategic team plan to maximize productivity and achieve sustainable growth.