Kiran Lingappa

• 15+ years of diverse IT experience in Customer Success Leadership, Program Management & a Certified ScrumMaster® spread across various Geographic’s with expertise in Delivery Management and People Management • As a Techno-Functional architect has anchored Automation & Innovation activities designing & building robust utilities/Accelerators for improving efficiency in delivery thereby providing quick ROI and cost savings to the Customers • An servant-leader with proven abilities in delivering end-to-end software lifecycle management of multiple projects from conceptualization & visualization through technology mapping requirement analysis to system study, designing, coding, testing and de-bugging and final execution of projects; allocating task among team members and guiding them till final delivery • Served for multiple Client organizations for verification, validation and certification processes of Information Technology systems and delivered high operational efficiency, productivity improvements & Cost benefits. • Possess good negotiation, organizational, relationship management, problem solving and interpersonal skills with cross cultural adaptation and creative abilities • Conversant with Agile & Waterfall Methodologies. Known for ability to produce high-quality deliverable that meet or exceed timeline and budgetary targets • An effective leader with proven abilities in leading teams during all phases of project, mentoring team members and enabling knowledge sharing among the team • Extensive experience in identifying & mitigating conflicts & deviations from Acceptable Quality Levels • Holding review meetings to monitor progress of the project as per schedule / budgets, and ensuring timely completion and delivery of the project to the client; extending production support of multiple applications • Preparing proposals, business presentations (RFP / RFI), resource plans, architecture evaluation, technical direction, effort estimation, tracking, risk management and training • Understanding and coordinating client’s needs / enhancements, customization of product accordingly and consult with technical team to provide solutions as per the delivery schedules • Efficient organizer, motivator, team player and a decisive leader with the capability to motivate teams to excel and win • Played Innovation Architect role to improve the maturity of the teams & build synergies by planning co-innovation workshops, value driven Hackathons, data driven solutions, knowledge management, etc.