Kirsty Hales
Tell me more about Kirsty Hales?
Kirsty Hales is a highly experienced Customer Service Manager with 16.7 years of work experience. She has a strong skill set in performance management, call centers, team management, and outsourcing. Currently, she works at Curo in Bristol, United Kingdom. Kirsty has previously held positions at Unite Students, Teleperformance, and BT, where she excelled in customer service and operations management. With her expertise in customer experience and retention, Kirsty is a valuable asset in the field of telemarketing and call center development.
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About
Customer Service Manager (Operations) at Curo
Work Experience
Customer Service Manager
Civic and Social Organizations
Kirsty Hales's Professional Milestones
- Operations Manager (2007-01-01~2013-01-01): Streamlining operational processes to maximize efficiency and drive increased productivity.
- Service And Support Manager - Contact Centre (2013-04-01~2013-12-01): Optimized customer support processes by implementing efficient and timely support services.
Skill
Performance Management
Call Centers
Contact Centers
Team Management
Workforce Management
Outsourcing
Customer Experience
Service Delivery
Management
Operations Management
Crm
Bpo
Inbound Marketing
Customer Service
Customer Retention
Telemarketing
Call Center Development
Change Management
Certification
Colleagues
Helen Hyde
Non-Executive Director
Jane Tabor
experienced board chair and non-executive director
susan goss
Chief Executive Officer
Ben Gratton
founder of stubble talk men s mental health platform
Jane Jones
Director Of People
Other Named Kirsty Hales
Frequently asked questions
We found 1 Kirsty Hales's email addresses
We found 1 Kirsty Hales's phone numbers
Kirsty Hales's social media include: Linkedin,
Kirsty Hales works for Curo
Kirsty Hales's role in Curo is Customer Service Manager
Kirsty Hales works in the industry of Civic and Social Organizations
Kirsty Hales's colleagues are Helen Hyde,Jane Tabor,susan goss
Kirsty Hales's latest job experience is Customer Service Manager at Curo