team lead & product owner - cloud infrastructure & automation @ anywhere365®@ ANYWHERE365®
Etten-Leur, North Brabant, Netherlands
Koen Schrauwen
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FlashIntel GPTKoen Schrauwen is an experienced team lead with 23.8 years of work experience in the information technology and services industry. He is skilled in contact centers, IT/Cloud Operations, Unified Communications, SolarWinds Monitoring, and Team Foundation Server (TFS)/Azure DevOps. Koen has a strong background in marketing communications, marketing research, and Microsoft Excel. He has worked at ANYWHERE365(r) in various roles, including Team Lead & Product Owner, Team Lead Cloud Technology, and Customer Delivery Manager. Koen holds a Bachelor's degree in Commercial Economics from Avans Hogeschool Breda. He is based in the Netherlands.
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About
Experienced team lead with a demonstrated history of working in the information technology and services industry. Skilled in Contact Centers, IT/Cloud Operations, Unified Communications (Teams, SFB), SolarWinds Monitoring, and Team Foundation Server (TFS)/Azure DevOps. Strong information technology professional with a Bachelor focused in Commercial Economics from Avans Hogeschool Breda.
Work Experience
team lead & product owner - cloud infrastructure & automation @ anywhere365®
Team Lead Anywhere365 Dialogue Cloud
Customer Delivery Manager
Support Engineer
IT Services and IT Consulting
Koen Schrauwen's Professional Milestones
- Customer Delivery Manager (2017-02-01~2018-11-01): Driving customer satisfaction and loyalty through exceptional service and efficient problem-solving techniques.
- Support Engineer (2014-11-01~2017-01-01): Helping individuals with complex technical issues, resolving issues promptly and ensuring smooth project execution.
Skill
Marketing Communications
Marketing Research
Microsoft Excel
Video Games
Marketing Strategy
Social Media
Quantitative Research
Automotive
Market Research
Customer Service
Qualitative Research
Spss
Health Insurance
Insurance
Customer Contact
Contact Centers
It Operations
Commercial Insurance
Analysis
Retail Banking
Loans
Banking
Savings
Microsoft Sql Server
Team Foundation Server
Hyper V
Sharepoint Server
Solarwinds
Sharepoint
Session Initiation Protocol
Audiocodes
Session Border Controller
Skype
Microsoft Azure
Microsoft Dynamics Crm
Certification
Colleagues
Ilan Oxman
senior product owner @ anywhere365® | certified scrum product owner®
Gijs Geurts
Investor Founder | Executive Chairman
Tom van Leijsen
product owner at anywhere365®
Peter van Baal
product owner at anywhere365
Grzegorz Hołody
global process owner at anywhere365 io
Other Named Koen Schrauwen
Frequently asked questions
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Koen Schrauwen works for ANYWHERE365®
Koen Schrauwen's role in ANYWHERE365® is team lead & product owner - cloud infrastructure & automation @ anywhere365®
Koen Schrauwen works in the industry of IT Services and IT Consulting
Koen Schrauwen's colleagues are Ilan Oxman,Gijs Geurts,Tom van Leijsen
Koen Schrauwen's latest job experience is team lead & product owner - cloud infrastructure & automation @ anywhere365® at ANYWHERE365®
