Koustav Basu
Director - Third Party Payment Frauds@ Standard Chartered
Bombay, Maharashtra, India
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Koustav Basu is a dynamic retail banking professional with 22 years of experience in various roles across MNCs and Indian banks. He has a strong background in operational and fraud risk management, vendor management, and process formulation. Koustav has worked in roles such as Director of 3rd Party Payment Frauds at Standard Chartered Bank and Executive Vice President at YES BANK. He is skilled in relationship management, portfolio management, and cross selling. Koustav is known for his execution skills, analytical abilities, and ability to coordinate resources and teams. He is based in India.
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Emails and Phone Numbers

@sc.com
@hotmail.com
@yesbank.in
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About

A dynamic results-oriented retail banking professional with 12-plus years of relevant experience across various functional areas such as operational and fraud risk management, vendor management, setting up monitoring and improving service and quality initiatives, process formulation and management ,strategic & tactical planning, profit centre operations, customer relations, FOREX management, branch operations, team management, NRI services and relationship management. Has strong execution skills, analytical and lateral thinking abilities; been a consistent achiever in various roles across MNCs and Indian banks with several awards to his credit. A multi-tasker, who has experience in relationship sales, business development and running business operations, is adept at coordinating resources and teams to enhance business efficiency and deliver sustained profitability and growth. Possesses excellent interpersonal, communication and organizational skills with proven abilities in training & development, customer relationship management and planning

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Work Experience

1 Basinghall Avenue, London, England, EC2V 5DD, GB

Banking

72984
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Koustav Basu's Professional Milestones

  • Vice President And Cluster Service Delivery Leader (2012-03-01~2015-03-01): Transformed hub operations and enhanced service delivery through strategic leadership and customer-focused initiatives.
  • Team Leader And Senior Officer- Cash And Remittance Services (2004-03-01~2004-09-01): Organized and managed all responsibilities, ensuring seamless cash and remittance services for the organization.
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