Krishna Rajanala

 Handling Group arrivals and departures on day to day basis  Supervising and monitoring our departmental day to day operations  Conducting briefing for minimum 30 butler colleagues on each shift  Handling different projects related to our departmental goals.  Prepare individual development plan for our butlers and train them accordingly.  Handling duty mobile for all kinds of queries and assistance related to operational demands and requirements.  To ensure that the Credit Limit report is done and completed by the end of the early shift on daily basis and sent to account department  To ensure that departmental stationary supplies are maintained at the required stock level at all times and re-ordered as necessary  To ensure that filing is done and that the back office area is tidy and clean at all times  To ensure that Front Office records and registration cards of departed guests are correctly filed and stored.  Carry out cashiering duties for in house guests and non-residents, in accordance with the credit policies of the hotel.  Carry out foreign exchange transactions for both hotel residents and non-residents.  To carry out paid outs in accordance of the credit policy of the hotel  Post charges received from outlets within the hotel (including shops and other concessions) to guest and administration accounts, preparing any paid outs as necessary, in accordance with the credit policies of the hotel.  Prepare shift banking at the close of each shift, whenever cashiering transactions have been made, ensuring that work is accurate, in balance and correctly recorded. Ensure all moneys are securely deposited at the end of each shift.  Prepare to collect the "due backs" from the General Cashier on a daily basis and distribute as necessary amongst the floor Front Desk floats.  Ensure adequate supplies of cash and change in the Front Desk floats at all time  To coordinate the introduction and training of new employees