Kristen Lawrence

As Senior Director, Customer Success at Seismic, I am responsible for driving exceptional customer satisfaction and retention. I lead a high-performing team, collaborating cross-functionally with sales, product, and services departments to deliver seamless experiences to our clients. In my role, I develop strategic plans and execute initiatives that drive success for our clients throughout their entire journey with Seismic. With a strong focus on building and nurturing client relationships, I ensure that our customers achieve their desired outcomes and maximize the value they receive from our software solutions.As Senior Director, I am committed to fostering a customer-centric culture within the organization, where customer success is a top priority at every level. By aligning our efforts with our clients’ goals, I contribute to their growth and long-term success while reinforcing Seismic Software’s position as a trusted partner in the industry.