Kristen Thompson
Senior Customer Relationship Manager@ Pacific Gas and Electric Company
Fresno, California, United States
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Kristen Thompson is a highly experienced professional with 24.2 years of work experience. She has a diverse skill set including management, business process improvement, project management, energy, business analysis, change management, sales, customer service, strategy, and Microsoft Office. Currently, she serves as a Senior Customer Relationship Manager K-12/City & County at Pacific Gas and Electric Company in the United States. Throughout her career, she has held various positions at Pacific Gas and Electric Company, including Senior Customer Relationship Manager, Supervisor, and Customer Service Representative. She also has experience working at Aetna, a CVS Health Company, where she worked as a Customer Service Trainer and Trainer.
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Emails and Phone Numbers

@pge.com
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About

Sr Customer Relationship Manager K-12/City & County at Pacific Gas and Electric Company

Work Experience

300 Lakeside Dr, Oakland, California, 94612, US

Utilities

20250
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Kristen Thompson's Professional Milestones

  • Customer Service Supervisor (2011-04-01~2016-03-01): Achieved consistent customer satisfaction through efficient care and proactive problem-solving techniques.
  • Customer Service Trainer-hmo And Medicare (2003-08-01~2006-10-01): Developed and delivered comprehensive training programs to enhance customer service skills and enhance healthcare delivery.
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