director of operations at omni william penn@ Omni Hotels & Resorts
Pittsburgh, Pennsylvania, United States
Kristin Deluca
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FlashIntel GPTKristin Deluca is a results-oriented individual with over 30 years of experience in the hospitality industry. She has expertise in hotel management, revenue analysis, and project management. Kristin has worked with major brand franchise properties such as Marriott, Starwood, Wyndham, IHR, and Omni. She has a strong management style and the ability to work well with guests, associates, senior level management, and property owners. Kristin has held various senior positions at Omni Hotels & Resorts, including Power Of Engagement Champion Trainer and Director of Operations.
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Results oriented individual with diverse experience in Project Management, Training and Development, Revenue Management, Hotel Operations, Food and Beverage and Customer Service. Experienced with major brand franchise properties: Marriott, Starwood, Wyndham, IHR and Omni. Thirty plus years of hands on experience in various senior hospitality level positions have provided me with an open and confident management style, and the demonstrated ability to work well with guests, associates, senior level management, and property owners.
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Power Of Engagement Champion Trainer
director of operations at omni william penn
Hospitality
Kristin Deluca's Professional Milestones
- Front Office Manager (1993-01-01~1998-01-01): Developed and implemented efficient front desk strategies to enhance guest satisfaction and increase operational efficiency.
- Director Of Rooms (2002-01-01~2004-01-01): Implementing strategic initiatives to enhance guest satisfaction and streamline operations within the hotel operations.
Education
Skill
Hospitality
Hotel Management
Hospitality Industry
Hotels
Revenue Analysis
Yield Management
Customer Service
Front Office
Rooms Division
Property Management Systems
Hospitality Management
Forecasting
Pre Opening
Strategic Planning
Leadership
Microsoft Office
Public Speaking
Project Management
Microsoft Excel
Outlook
Food And Beverage
Microsoft Word
Powerpoint
Research
Photoshop
Teaching
Six Sigma
Budget Forecasts
Hotel Brand Changes
English
Windows
Html
Training Leadership
Brand Performance
Self Driven
Certification
Colleagues
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Kristin Deluca works for Omni Hotels & Resorts
Kristin Deluca's role in Omni Hotels & Resorts is director of operations at omni william penn
Kristin Deluca works in the industry of Hospitality
Kristin Deluca's colleagues are Hailey Lange,eric gaston,Uliana Abreu
Kristin Deluca's latest job experience is director of operations at omni william penn at Omni Hotels & Resorts
Kristin Deluca's latest education in PennWest Clarion
