Kristin Rock
Chief Customer Officer@ Measurabl
La Mesa, California, United States
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Kristin Rock is a highly experienced professional with over 20 years of work experience. She has a strong background in building and scaling customer success teams at SaaS and technology services companies. Kristin is known for her exceptional leadership and management skills, as well as her strong communication skills. She is passionate about providing an amazing experience for her customers and partners, acting as a trusted advisor. Kristin brings exceptional leadership and management skills, along with a wide-ranging technical acumen, and a desire to wear many hats to ensure customer satisfaction.
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Skills & Insights
Colleagues

Emails and Phone Numbers

@yahoo.com
@measurabl.com
@pfdrive.com
@machenergy.com
@pfizer.com
@powerfactorscorp.com
+1 415785****
+1 619719****
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About

I have extensive experience building, leading, and scaling customer success teams at growth stage SaaS and technology services companies; minimizing churn, improving engagement and adoption, and driving organic growth. My passion is providing an amazing experience for my customers and partners, acting as their strategic, trusted advisor. I bring exceptional leadership and management skills, along with wide-ranging technical acumen, strong communication skills, the desire to wear many hats, and above all a passion for customer satisfaction.

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Work Experience

707 Broadway , San Diego, CA, 92101, US

Software Development

244
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Kristin Rock's Professional Milestones

  • Director Professional Services (2013-05-01~2014-12-01): Implemented strategic initiatives to optimize professional services, driving improved efficiency and profitability.
  • Customer Success (2020-07-01~): Driving customer success through effective team management and effective problem-solving techniques.
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Education

Centre College
Centre College