APAC Service Desk Team Lead@ TP ICAP
Metro Manila, National Capital Region, Philippines
Krizol Elmedorial
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De La Salle Araneta University
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FlashIntel GPTKrizol Elmedorial is an experienced Service Desk professional with 15.7 years of work experience in the financial services industry. He is skilled in servers, networking, data analysis, and network management. Krizol has worked at TP ICAP in London, UK, in various roles such as Apac Service Desk Team Lead and Global Service Desk Analyst. He also has experience as a Data Analyst at TP ICAP. Krizol holds a BS in Computer Engineering from De La Salle-Araneta University. He is based in the Philippines.
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About
Experienced Service Desk with a demonstrated history of working in the financial services industry. Skilled in Servers, Networking, Data Analysis, Malware Analysis, Wireless Networking, Active Directory Management, Blackberry Server, Citrix, Lync Administration, and MS Exchange Management. Strong information technology professional with a BS Computer Engineering focused in Computer Engineering from De La Salle-Araneta University.
Work Experience
Team Lead Of APAC Global Service Desk
APAC Service Desk Team Lead
Financial Services
Krizol Elmedorial's Professional Milestones
- Senior Technical Support (2009-05-01~2012-09-01): Providing exceptional technical assistance to clients, resolving their issues efficiently and efficiently.
- APAC Service Desk Team Lead (2019-02-01~): Streamlined service desk operations and expanded customer experience, leading to increased efficiency and customer satisfaction.
Education
Computer Engineering,
Bachelors,
Bachelor Of Science
2002-2007Skill
Citrix
Active Directory
Itil
Operating Systems
Networking
Microsoft Exchange
Data Analysis
Troubleshooting
Business Analysis
Active Directory Experience
Microsoft Office
Wireless Networking
Xml
Windows 7
Technical Support
Vpn
Rdp
Malware Analysis
Virus Removal
Servers
Vmware
Hardware
Certification
Colleagues
Other Named Krizol Elmedorial
Frequently asked questions
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Krizol Elmedorial's social media include: Linkedin,
Krizol Elmedorial works for TP ICAP
Krizol Elmedorial's role in TP ICAP is APAC Service Desk Team Lead
Krizol Elmedorial works in the industry of Financial Services
Krizol Elmedorial's colleagues are Mark Govoni,Jalal Ashraf,Martin Ryan
Krizol Elmedorial's latest job experience is APAC Service Desk Team Lead at TP ICAP
Krizol Elmedorial's latest education in De La Salle Araneta University
