Kuben Gounden
ceo @ fnb retail collections | credit risk strategy expert@ FNB South Africa
South Africa
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Kuben Gounden is a seasoned executive with over 25 years of experience in the banking and finance industry. He is the CEO of FNB Retail Collections, overseeing the performance, governance, and compliance of the retail collections and loans businesses. Kuben is passionate about leveraging data, technology, and analytics to create solutions that meet the needs of diverse and dynamic customers. He is committed to fostering a culture of excellence and inclusion within teams. Kuben has held various leadership positions at FNB South Africa and Absa Group, demonstrating his expertise in credit risk, banking, loans, financial risk, and strategy.
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Emails and Phone Numbers

@fnb.co.za
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About

With over 25 years of experience in the banking and finance industry, I am a seasoned executive who leads the retail collections and loans businesses at FNB South Africa, one of the largest and most innovative banks in the country. I have a proven track record of delivering results, optimizing processes, and managing risks in the areas of secured and unsecured collections, and operations. I have also contributed to the development and implementation of strategies, policies, and systems that enhance customer experience, retention, and loyalty. As the CEO of FNB Retail Collections, I oversee the performance, governance, and compliance, as well as the collaboration and alignment with other divisions and stakeholders. I am passionate about leveraging data, technology, and analytics to create solutions that meet the needs and expectations of our diverse and dynamic customer base. I am also committed to fostering a culture of excellence, innovation, and inclusion within our teams, and to supporting the vision and mission of FNB as a leading financial services provider in Africa.

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Work Experience

FNB Bankcity, Johannesburg, Gauteng, 2001, ZA

Banking

26557
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Kuben Gounden's Professional Milestones

  • Collections (1994-01-01~2001-01-01): Streamlined collection processes, improving efficiency and accuracy.
  • Head Of Unsecured Collections (2007-01-01~2012-09-01): Optimized collections processes, reducing waste and increasing efficiency.
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