Kumar kanungo
BRIDGE School of Management
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Kumar Kanungo is an experienced Business Delivery Lead with over 20 years of work experience in the information technology and services industry. He is skilled in operations management, customer relationship management, and business process outsourcing. Kumar has a strong background in BPO and has worked at FIS in various roles, including Service Delivery Leader Operations and Senior Manager Operations. He is based in Gurgaon, Haryana, India.
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About
Experienced Business Delivery Lead with a demonstrated history of working in the information technology and services industry. Skilled in Operations Management, Customer Relationship Management (CRM), Management, Leadership, and Business Process Outsourcing (BPO). Strong operations professional with a PGPM focused in Marketing/Marketing Management, General from BRIDGE School of Management.
Work Experience
Business Delivery Leader
Business Delivery Leader
Senior Manager Operations
Manager Operations
IT Services and IT Consulting
Kumar kanungo's Professional Milestones
- Manager Operations (2006-03-01~2010-03-01): Optimized operational efficiency, streamlining processes and driving increased productivity.
- Business Delivery Leader (2011-03-01~): Streamlined service delivery processes to improve efficiency and increase customer satisfaction.
Education
Marketing/marketing Management,
General
2014-2015Skill
Bpo
Team Management
Leadership
Outsourcing
Vendor Management
Business Process Improvement
Business Analysis
Project Management
Operations Management
Management
Crm
Global Client Management
Certification
Colleagues
Other Named Kumar kanungo
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Kumar kanungo's social media include: Linkedin,
Kumar kanungo works for FIS
Kumar kanungo's role in FIS is Business Delivery Leader
Kumar kanungo works in the industry of IT Services and IT Consulting
Kumar kanungo's colleagues are Elsie Jones,Carolina Cannon,jose macasinag
Kumar kanungo's latest job experience is Business Delivery Leader at FIS
Kumar kanungo's latest education in BRIDGE School of Management