Kyriakos Glentzakis
Kingston University
Tell me more about Kyriakos Glentzakis?
Kyriakos Glentzakis is a highly experienced professional with 18.3 years of work experience in various fields such as integration, call centers, telecommunications, and software development. He has a strong background in customer service and has worked for reputable companies like KPMG Greece, Deloitte, and the National Bank of Greece. Kyriakos has held positions such as Senior Manager and Software Product Manager, showcasing his expertise in IT operations and contact center technologies. He is currently based in Greece and has a proven track record in delivering successful projects.
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About
Specialties: IT Operations, Self-Service Speech Applications, Contact Center Technologies.
Work Experience
senior manager @ kpmg
Accounting
Kyriakos Glentzakis's Professional Milestones
- Software Engineer (2005-07-01~2007-07-01): Developed complex software solutions, optimizing performance and optimizing efficiency for multiple projects.
- Manager (2019-07-01~2021-02-01): Implemented effective strategies to optimize operational efficiency and drive organizational growth.
Education
Communications,
Master Of Science,
Masters,
Networking & Data Communications
2005-2007Skill
Integration
Cti
Call Centers
Telecommunications
Requirements Analysis
Genesys
Databases
Ivr
Software Development
Speech Recognition
Call Center
Contact Centers
Unified Communications
C
Itil
Customer Service
Pre Sales
Sip
Network Security
Agile Methodologies
Embedded Systems
Cms
Acd
Call Routing
Dialers
Speech Technology
Sms
Customer Experience
Telephony
Ruby On Rails
Customer Satisfaction
Cryptography
Gamification
Javascript
Inbound
Outbound
Tts
Speech Analytics
Joomla
Contact Centre
Angularjs
Web Development
Internet Banking
Phone Banking
Mobile Banking
Software Product Management
Html5
Web Technologies
Prince2
Project Management
Certification
Colleagues
Katerina Damianidou
cfo at kpmg greece
Nikolaos-Angelos Spyrellis
Senior Advisor at KPMG | Founder of Drug n Drop | Forbes 30U30
Alexandros Papasavvas
Supervising Senior Advisor | Chief Information Officer Advisory
Theodore Touzios
Director
Efthimis Ioannou
director at kpmg greece
Other Named Kyriakos Glentzakis
Frequently asked questions
We found 6 Kyriakos Glentzakis's email addresses
Kyriakos Glentzakis's social media include: Linkedin,
Kyriakos Glentzakis works for KPMG Greece
Kyriakos Glentzakis's role in KPMG Greece is senior manager @ kpmg
Kyriakos Glentzakis works in the industry of Accounting
Kyriakos Glentzakis's colleagues are Katerina Damianidou,Nikolaos-Angelos Spyrellis,Alexandros Papasavvas
Kyriakos Glentzakis's latest job experience is senior manager @ kpmg at KPMG Greece
Kyriakos Glentzakis's latest education in Kingston University