Customer Care Manager@ Dell EMC
Casablanca-Settat, Morocco
Laila Kasri
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University of Strasbourg
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FlashIntel GPTLaila Kasri is a highly experienced professional with 10.8 years of work experience. She has worked as a Customer Care Manager at Dell EMC in Massachusetts and as a Technical Support Manager at Dell Technologies in Texas. At Dell EMC, she focused on IT Services and IT Consulting, while at Dell Technologies, she worked in the Customer Service department. Laila Kasri has a strong background in customer service and has worked with a wide range of customers, including enterprises, government agencies, and healthcare organizations. She is currently based in Casablanca, Morocco.
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Work Experience
Customer Care Manager
IT Services and IT Consulting
Laila Kasri's Professional Milestones
- Customer Care Manager (2018-03-01~): Implemented effective training programs to enhance customer care skills and enhance performance.
- Technical Support Manager (2013-02-01~2018-03-01): Streamlined customer support processes, ensuring timely and timely resolution of technical issues.
Education
Ingénierie Mécatronique,
Robotique Et Automatisation
2002-2003Certification
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Laila Kasri's social media include: Linkedin,
Laila Kasri works for Dell EMC
Laila Kasri's role in Dell EMC is Customer Care Manager
Laila Kasri works in the industry of IT Services and IT Consulting
Laila Kasri's colleagues are Michael Ozerkevich,Alexandr Yemelyanov,Dmitry Molchanov
Laila Kasri's latest job experience is Customer Care Manager at Dell EMC
Laila Kasri's latest education in University of Strasbourg
