Lailla Souza
Anhanguera Educacional
Tell me more about Lailla Souza?
Lailla Souza is an experienced professional with 10.7 years of work experience. She has a strong skill set in call centers, Microsoft Excel, Microsoft Word, Microsoft Office, and customer service. Based in Brazil, Lailla currently works as an Analyst of Customer Service at Mondial Assistance. She has previously worked at Seguros Unimed and Allianz Partners in various roles, focusing on quality analysis and customer service. Lailla also has experience as a Vivo Consultoria Vivo at Unitono Contact Center in Spain.
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About
Analista de atendimento na Mondial Assistance
Work Experience
analista de qualidade e processos | green belt
Insurance
Lailla Souza's Professional Milestones
- Quality Management Analyst: Improving product quality and streamlining processes to drive company-wide efficiency and customer satisfaction.
- Consultoria Vivo (2013-02-01~2014-05-01): Successfully managed complex projects from conception to implementation, providing exceptional support and customer satisfaction.
Education
Engenharia Da Qualidade E Melhoria De Processos
2018-2019Skill
Call Centers
Microsoft Excel
Microsoft Word
Microsoft Office
Atendimento Ao Cliente
Certification
Colleagues
Roberto Cardoso
Desenvolvedor | Java | Spring Boot | API Rest | SQL | Analista de Sistemas | Analista de Negocios | Product Owner | Product Manager | OutSystems
Camila Gomes
Problem Management Specialist | Product Owner | Business And IT Manager
CRISTINA IZUMI NAKASAKO
Analista de Negócios / Product Owner
Carla Dalmati
msc in health management senior project leader technical product owner
Thais Gimenes
product owner na seguros unimed
Other Named Lailla Souza
Frequently asked questions
We found 4 Lailla Souza's email addresses
We found 1 Lailla Souza's phone numbers
Lailla Souza's social media include: Linkedin,
Lailla Souza works for Seguros Unimed
Lailla Souza's role in Seguros Unimed is analista de qualidade e processos | green belt
Lailla Souza works in the industry of Insurance
Lailla Souza's colleagues are Roberto Cardoso,Camila Gomes,CRISTINA IZUMI NAKASAKO
Lailla Souza's latest job experience is analista de qualidade e processos | green belt at Seguros Unimed
Lailla Souza's latest education in Anhanguera Educacional