Lance DuMond

Experienced Senior Global Product Manager, Product Owner, and Global Payments Strategist with a demonstrated history of working in the financial services industry. Skilled in Portfolio Management, Business Relationship Management, Product Development, Risk Management, Banking, and Merchant card solutions. Strong finance professional - graduated from University of Colorado Boulder. Passionate about the customer experience, driving growth and loyalty on a global scale; using data and market segmentation to improve ROI, maximize results and upgrade the customer journey and experience. Adept at utilizing digital and non-digital channels to acquire and retain customers. True payments geek. Strategic, entrepreneurial Senior-Level Product Management Consultant and Business Leader with extensive experience leading and partnering with C-suite/executive level teams and organizations in an effort to solve issues, create value, maximize growth, and continually improve business performance. Possess proven track record in the development, management, marketing, and implementation of processes to meet and exceed key business objectives/KPIs. Skilled at identifying options for organizations and suggesting recommendations for improvement as well as advising on the proper utilization of resources. Strong understanding of loyalty and payments in an multi-channel environment. Displays expert abilities when engaging in project management and leadership opportunities, conducting research, analyzing processes, and driving results.