Lance Gonzaga
United Arab Emirates
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Lance Gonzaga is an accomplished graduate in hotel and restaurant and tourism management with 5.9 years of work experience. He has a strong background in customer relationship management and organizational development. Lance has worked as a customer service representative for Concentrix, a leading business process outsourcing company in the Philippines. He excels at ensuring guest and customer service satisfaction. Lance has also worked as a retail salesperson and customer service representative at Gaisano Capital and Bayfront Hotel Cebu. He is currently based in the United Arab Emirates.
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Emails and Phone Numbers

@bayfronthotelcebu.com
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About

Accomplished graduate in hotel and restaurant and tourism management. He has been a customer service representavie for Concentrix the highest business process outsourcing in the Philippines. Excel at ensuring guest and customer service satisfaction.

Work Experience

PH

Hospitality

58
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Lance Gonzaga's Professional Milestones

  • Retail Salesperson (2018-11-01~2019-04-01): Exceeded sales targets consistently, driving revenue growth and cultivating strong customer relationships.
  • Concierge: Achieved exceptional guest satisfaction through exceptional service and personalized support.
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Education

Leyte State University
Leyte State University

Management,

Bachelor Of Applied Science,

Bachelors

2014-2018