Lane Oase
data analyst and expert certified itil program manager@ ProPharma
Minneapolis, Minnesota, United States
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Lane Oase is a highly experienced professional with 41.9 years of work experience. He possesses a wide range of skills including change management, data analysis, and business analysis. Lane is ITIL certified and has a deep understanding of ITIL practitioner processes and metrics. He is skilled in building and maintaining IT service management processes and reducing business requirements to meet them. Lane has worked in various roles, including as a Business Development Program Analyst and Release Program Manager. He is currently based in the United States.
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Emails and Phone Numbers

@medica.com
@gmail.com
@propharmagroup.com
+1 888242****
+1 913661****
+1 913661****
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About

• Deep understanding of ITIL practitioner processes and metrics; expert certified • Building and maintaining IT Service Management processes • Eliciting business requirements and optimizing processes to meet them

Work Experience

107 W Hargett St, Raleigh, North Carolina, 27601, US

Business Consulting and Services

2085
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Lane Oase's Professional Milestones

  • Lead Support Specialist (1998-03-01~2000-01-01): Developed and implemented efficient support strategies to support enhanced customer satisfaction and drive business success.
  • Help Desk Specialist (1996-08-01~1996-12-01): Provided compassionate care and expertise to resolve customer issues efficiently and accurately.
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Education

HEC Paris
HEC Paris

International Business

1993-01-01-1993-01-01
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