Customer Success Manager@ Multiplier
Metro Manila, National Capital Region, Philippines
Lani Mae Ignacio
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University of the Philippines
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Tell me more about Lani Mae Ignacio?
FlashIntel GPTLani Mae Ignacio is a highly experienced professional with 15.6 years of work experience. She possesses a wide range of skills including technical support, management, customer service, and leadership. Currently, she works as a Learning Facilitator at Zendesk in Manila, Philippines. Lani has held various roles in customer success management and team leadership, demonstrating her expertise in the IT services and consulting industry. With a strong background in customer satisfaction and training facilitation, Lani is a valuable asset to any organization.
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About
Learning Facilitator at Zendesk
Work Experience
Customer Success Manager
Technology, Information and Internet
Lani Mae Ignacio's Professional Milestones
- Technical Support Representative (2009-06-01~2010-04-01): Provided exceptional technical support, resolving customer issues efficiently and ensuring smooth operations.
- Manager Customer Success (2020-04-01~2023-01-01): Delivered exceptional customer experiences, building strong relationships and loyalty in the support department.
Education
Computer Science
2002-2006Skill
Technical Support
Microsoft Office
Management
Customer Service
Microsoft Word
Leadership
Coaching
Customer Satisfaction
Microsoft Excel
Research
Powerpoint
Training
Photoshop
Constructive Feedback
Service Desk
Incident Management
Time Management
Customer Experience
Os X
Service Level Agreements
Virtual Desktop Infrastructure
English
Team Leadership
Training Facilitation
Team Management
Job Coaching
Life Coaching
Mentoring
Certification
Colleagues
Lina Szaks
Senior Vice President Of Operations
Sagar Khatri
Co-Founder | Chief Executive Officer
Hiraash Thawfeek
cto at multiplier ex-alibaba co-founder of creately
Amritpal S.
president field operations @ multiplier technologies | global workforce management
sandeep senapati
have been working as founder member of qa for multiplier
Other Named Lani Mae Ignacio
Frequently asked questions
We found 2 Lani Mae Ignacio's email addresses
We found 1 Lani Mae Ignacio's phone numbers
Lani Mae Ignacio's social media include: Linkedin,
Lani Mae Ignacio works for Multiplier
Lani Mae Ignacio's role in Multiplier is Customer Success Manager
Lani Mae Ignacio works in the industry of Technology, Information and Internet
Lani Mae Ignacio's colleagues are Lina Szaks,Sagar Khatri,Hiraash Thawfeek
Lani Mae Ignacio's latest job experience is Customer Success Manager at Multiplier
Lani Mae Ignacio's latest education in University of the Philippines
