director technical support at replicant@ Replicant
Mississauga, Ontario, Canada
Larry Detlor
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Fleming College
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FlashIntel GPTLarry Detlor is an experienced Support Manager with over 22 years of work experience in the computer software industry. He has a strong skill set in customer relationship management, technical systems, troubleshooting, team building, and coaching. Larry has worked at various companies, including Replicant, Nulogy, QLogitek, ClientLogic, and GE. He is currently the Director of Technical Support at Replicant. Larry is based in Mississauga, Ontario, Canada. He holds a 4 year degree in Computer Programming and is an Analyst at Sir Sanford Fleming College.
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About
Experienced Support Manager with a demonstrated history of working in the computer software industry. Skilled in Customer Relationship Management, Technical Systems, Troubleshooting, Team Building and Coaching, Contact Centers, and Management. Strong support professional with a 4 Year Degree focused in Computer Programming, Analyst from Sir Sanford Fleming College.
Work Experience
director technical support at replicant
Software Development
Larry Detlor's Professional Milestones
- Front-line Technical Support Agent (2001-09-01~2003-04-01): Provided exceptional technical support to customers, resolving issues promptly and resolving issues promptly.
- Performance Coach And Quality Team (2003-08-01~2004-11-01): Empowered and guided the team towards exceptional performance, resulting in enhanced productivity and customer satisfaction.
Education
Computer Programming
1997-2001Skill
Team Leadership
Call Centers
Technical Support
Management
Vendor Management
Saas
Process Improvement
Team Management
Business Analysis
Sharepoint
Cloud Computing
Software Development
Software Project Management
Cross Functional Team Leadership
Troubleshooting
Linux
Crm
Databases
Change Management
Team Building
Sales Operations
Business Process Improvement
Sql
Sdlc
Agile Project Management
Program Management
Training
Soa
B2b
Contact Centers
Certification
Colleagues
Stuart Wilson
Chief Revenue Officer
Mike Weaver
Senior Vice President Of Engineering
Gadi Shamia
Chief Executive Officer
Benjamin Gleitzman
technologist artist and founder
Marcela Heywood
Senior Director Demand Generation
Other Named Larry Detlor
Frequently asked questions
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Larry Detlor works for Replicant
Larry Detlor's role in Replicant is director technical support at replicant
Larry Detlor works in the industry of Software Development
Larry Detlor's colleagues are Stuart Wilson,Mike Weaver,Gadi Shamia
Larry Detlor's latest job experience is director technical support at replicant at Replicant
Larry Detlor's latest education in Fleming College
