implementation specialist ii- adp@ ADP
Augusta, Georgia, United States
Lashaunna Brown
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Augusta Technical College
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FlashIntel GPTLashaunna Brown is a dynamic customer service professional with 15 years of experience in call-center and retail store settings. She excels in listening to customer needs, problem-solving, and creating solutions that provide value to the customer. Lashaunna builds and maintains customer relationships through promoting trust to boost sales and generate repeat business. She has worked in various roles, including Implementation Specialist II, Nail Artist, Centralized Support Operations Specialist, Sprint Supervisor, and Resolutions Supervisor. Lashaunna is based in Georgia.
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About
15+ Years of being a dynamic customer service professional that’s experienced in both call-center and retail store settings. Excel in listening to customer needs, articulating product benefits, problem solving and creating solutions that provide value to the customer. Build and maintain customer relationships through promoting trust to boost sales and generate repeat business.
Work Experience
implementation specialist ii- adp
Human Resources Services
Lashaunna Brown's Professional Milestones
- Senior Customer Service Representative (2013-09-01~2014-09-01): Delivered exceptional customer recommendations, exceeding satisfaction targets and increasing brand loyalty.
- Resolutions Supervisor (2014-09-01~2016-02-01): Streamlined resolution process to improve efficiency and enhance overall resolution processes.
Education
Marketing,
Business Management,
Management
Skill
Customer Service
Microsoft Office
Management
Project Management
Sales
Microsoft Excel
Leadership
Strategic Planning
Team Leadership
Marketing
Telecommunications
Sales Management
Powerpoint
Microsoft Word
Negotiation
Training
Team Building
Retail
Problem Solving
Customer Satisfaction
Social Media
Social Networking
Photoshop
Merchandising
Inventory Management
Communication
Marketing Communications
Adobe Creative Suite
Public Speaking
Html
Windows
Editing
Process Improvement
Inventory Control
Account Management
Crm
Email Marketing
Research
Data Entry
Call Control
Cold Calling
Call Logging
Certification
Colleagues
Other Named Lashaunna Brown
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Lashaunna Brown works for ADP
Lashaunna Brown's role in ADP is implementation specialist ii- adp
Lashaunna Brown works in the industry of Human Resources Services
Lashaunna Brown's colleagues are Sandra Inacio,Cristina Fasano, MSOD,Ritesh Singh Mihira
Lashaunna Brown's latest job experience is implementation specialist ii- adp at ADP
Lashaunna Brown's latest education in Augusta Technical College
