LaTonna Brand

Five Points Bank Systems Specialist • Implement and Train employees and customer(s) on new software • Provide support for software • Foster a climate of excellent relations with both internal/external customers • Member on Board appointed committees • Efficiency study member • Work/develop software specifications • Risk Assessment Management • IT related policy Management • Surveillance/Security • Vendor Management • Project Management • Business Continuity Management • Enforce compliance with standards/procedures • Streamline and standardize processes, while coordinating with Departments • Maintain Employee Security for core and other applications • Establish two way communications between systems and departments • Manage required tickets • Manage System Support personnel for the organization • Schedule/coordinate meetings • Provide information for Internal and External Audits • Provide information for Examinations/Examiners • Provide Board and Organizational documents for FFIEC requirements • Support Remote/Mobile devices • Manage Printers and/or MFP • ATM Management • Surveillance • Manage Business Process Manager • Manage Integrated Teller • Manage Cisco Phone System • Manage Access Control • Facility equipment management including quarterly branch visits • Project Manager for new/remodel locations • Manage internal controls for Systems and Technology • Leadership Management Tier One Bank/United Nebraska Bank, Grand Island NE Deposit Manager • Work with ACH customers and branch personnel concerning ongoing user issues • Coordinate centralized deposit documentation • Work with compliance for various bank regulations United Nebraska Bank, Grand Island NE Deposit Operations Manager • Government and regulatory reporting • Manage Fedline processing • Manage the Deposit Operations Department of $500 million company • Scheduled and lead monthly retail manager meetings for each branch • Chair leader on the Consumer/Business Internet banking solution team • Action Team committee member • Member on Board appointed committees • Handle questions and resolve solutions for both internal/external customers • Human Resource manager within the Operations Department • Manage the centralized processing of non-sufficient and overdraft collections; Bill Payment and Verification of Deposit items; EFT and ATM corrections; Garnishments and Levies • Efficiency study member • Manage and order the vault cash for the overall financial company United Nebraska Bank, Grand Island NE Teller/New Accounts • Customer Service and Cross Selling on products • Balancing bank accounts