Customer Service Representative@ Anthem Blue Cross and Blue Shield
Roanoke, Virginia, United States
Latrice Hilton
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FlashIntel GPTLatrice Hilton is a highly experienced insurance professional with over 30 years of experience in the industry. She has a strong background in Casualty-Property, Homeowners, Workers' Compensation, Medicare Supplement Customer Service, and Medicaid Claims Representative. Latrice's responsibilities include analyzing and rendering determinations for benefits, policies, and procedures, interpreting documents, and demonstrating business writing proficiency. She also has expertise in operating a PC/image station and developing a syllabus to train co-workers. Latrice has worked in various roles, including Claims Representative II, Medicaid, and CSR at Anthem Blue Cross and Blue Shield.
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About
I have over 30 years of experience within the insurance industry which includes Casualty-Property, Homeowners, Workers' Compensation, Medicare Supplement Customer Service and Medicaid Claims Representative. My responsibilities in grievances and appeals enables me to: • Analyze and render determinations for based on benefits, policies and procedures and communicate written response to convey the determination • Review documents which require the interpretation of clinical information • Demonstrate business writing proficiency, understanding of provider networks, the medical management process, claims process, the company's internal business processes, and internal local technology • Operate a PC/image station to obtain and extract information, documents information, activities and changes in the database • Develop a syllabus to train co-workers
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Customer Service Representative
Insurance
Latrice Hilton's Professional Milestones
- Customer Service Representative: Delivered exceptional customer service, resolving issues promptly and providing exceptional support to all customers.
Certification
Colleagues
Donna Cassella
Owner Insurance Broker
Rachel Sharma
Digital Product Owner | Senior Product Manager Focusing on Continuous Process Improvement, Strategic Planning, Change Management, and Team Leadership
Michelle Sweitzer
Product Owner
Ron Merz
Owner
Moses Gabriel
Owner
Other Named Latrice Hilton
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We found 2 Latrice Hilton's email addresses
We found 1 Latrice Hilton's phone numbers
Latrice Hilton's social media include: Linkedin,
Latrice Hilton works for Anthem Blue Cross and Blue Shield
Latrice Hilton's role in Anthem Blue Cross and Blue Shield is Customer Service Representative
Latrice Hilton works in the industry of Insurance
Latrice Hilton's colleagues are Donna Cassella,Rachel Sharma,Michelle Sweitzer
Latrice Hilton's latest job experience is Customer Service Representative at Anthem Blue Cross and Blue Shield
