Laura Clemens
organizational development leader | leadership development | change management | diversity equity and inclusion@ Valon
Phoenix, Arizona, United States
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Laura Clemens is a motivated business professional with 28.8 years of experience in various roles such as assistant director, senior organizational development manager, and operations training manager. She has a strong background in training, leadership, and call centers. Laura is known for her ability to build and implement effective training curriculum, problem-solving, and drive process improvements. She is a dedicated team player who acts with integrity and is able to effectively communicate at all levels. Laura has worked for companies like Valon, Midland Credit Management, and Asset Acceptance, gaining valuable experience in the financial services industry.
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Emails and Phone Numbers

@assetacceptance.com
@valon.com
@encorecapital.com
@yahoo.com
@midlandcredit.com
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About

Motivated business professional with proven success in managing associates, designing, developing and delivering training curriculum, problem solving, and driving process improvements. Reputation for being a hard worker and a dedicated team player who acts with integrity and has the ability to communicate effectively at all levels.

Work Experience

88 University Pl, New York, New York, 10003, US

Software Development

235
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Laura Clemens's Professional Milestones

  • Operations Training Manager (2014-01-01~2017-09-01): Developing and implementing effective training programs to enhance operational efficiency and knowledge.
  • Assistant Collections Manager (1998-10-01~2008-10-01): Optimized collections processes and improved recidivism rate, enhancing cash flow and reducing outstanding balances.
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Education

Macomb Community College
Macomb Community College

Human Resource Development