Laura Clemens
Macomb Community College
Tell me more about Laura Clemens?
Laura Clemens is a motivated business professional with 28.8 years of experience in various roles such as assistant director, senior organizational development manager, and operations training manager. She has a strong background in training, leadership, and call centers. Laura is known for her ability to build and implement effective training curriculum, problem-solving, and drive process improvements. She is a dedicated team player who acts with integrity and is able to effectively communicate at all levels. Laura has worked for companies like Valon, Midland Credit Management, and Asset Acceptance, gaining valuable experience in the financial services industry.
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About
Motivated business professional with proven success in managing associates, designing, developing and delivering training curriculum, problem solving, and driving process improvements. Reputation for being a hard worker and a dedicated team player who acts with integrity and has the ability to communicate effectively at all levels.
Work Experience
organizational development leader | leadership development | change management | diversity equity and inclusion
Assistant Director Learning And Development
Software Development
Laura Clemens's Professional Milestones
- Operations Training Manager (2014-01-01~2017-09-01): Developing and implementing effective training programs to enhance operational efficiency and knowledge.
- Assistant Collections Manager (1998-10-01~2008-10-01): Optimized collections processes and improved recidivism rate, enhancing cash flow and reducing outstanding balances.
Education
Human Resource Development
Skill
Training
Leadership
Call Centers
Team Building
Coaching
Performance Management
Management
Process Improvement
Talent Management
Project Management
Employee Relations
Customer Service
Employee Engagement
Team Leadership
Time Management
Vendor Management
Credit Analysis
Employee Training
Software Documentation
Analysis
Business Process Improvement
Performance Appraisal
Leadership Development
Customer Satisfaction
Call Center
Continuous Improvement
Risk Management
Human Resources
Change Management
Team Management
Staff Development
Business Analysis
Microsoft Excel
Onboarding
Banking
Hiring
Operations Management
Succession Planning
Policy
Employee Benefits
Interviews
Recruiting
Organizational Development
Data Analysis
Negotiation
Talent Acquisition
Strategy
Project Planning
Business Process
Certification
Colleagues
Other Named Laura Clemens
Frequently asked questions
We found 5 Laura Clemens's email addresses
Laura Clemens's social media include: Linkedin,
Laura Clemens works for Valon
Laura Clemens's role in Valon is organizational development leader | leadership development | change management | diversity equity and inclusion
Laura Clemens works in the industry of Software Development
Laura Clemens's colleagues are Alexandra Villarreal O'Rourke,Tres Mackey,Sean Snyder
Laura Clemens's latest job experience is organizational development leader | leadership development | change management | diversity equity and inclusion at Valon
Laura Clemens's latest education in Macomb Community College