Laura DeFusco
California State University, Fullerton
Tell me more about Laura DeFusco?
Laura DeFusco is a highly experienced professional with 12.3 years of work experience in the insurance industry. She has a strong background in health insurance, employee benefits, and customer service. Laura is passionate about helping people and has a passion for helping others. She has worked at Burnham Benefits Insurance Services and Brown & Brown, where she has demonstrated her expertise in managing small group benefits and providing exceptional service. Laura is dedicated to making a difference in the healthcare system and is dedicated to making a difference in her community.
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About
Like most others in insurance, I fell into this industry. But what surprised me most was discovering that my "fall" was actually the rise of my career and finding out what I love to do the most - helping people. As the oldest sibling and oldest of my cousins, I always was the "helper" of the family. I helped with simple tasks such as cooking and cleaning around the house and eventually began tutoring and playing the role of "teacher". Now, I may not have absolutely loved the cleaning part, but I did love being there for my family and helping out where I could. This led me to join the Girl Scouts as a teenager, where I was able to expand beyond just helping my family members and making an impact around the community. I attended food banks, prepared kits for the homeless, contributed toward helping marine life, and participated in the Donate Life 5k among other types of activities. All of this has played a huge part in my life and truly built the foundation of my passion for helping others. I am thrilled that Burnham Benefits allows me to build upon that passion by mentoring others on health insurance and understanding employee benefits while still being dedicated to making a difference in our communities. Health insurance is one of the most complex and convoluted systems in the country, yet it is also one of the most important to know. I strive to make understanding the healthcare system simple for my clients while still being their biggest advocate. Providing employers with the best employee benefits program for their specific needs while keeping them abreast of the latest laws and requirements along with providing exceptional service has been my passion for the last 10+ years. I am so happy to continue this journey and make an impact on others no matter how big or small that might be.
...See MoreWork Experience
senior client manager | dedicated to advocate for my clients by providing top-notch service and consulting
Manager Small Group Benefits
Insurance
Laura DeFusco's Professional Milestones
- Benefits Account Executive (2014-06-01~2022-06-01): Achieved record-breaking benefits sales, consistently exceeding targets and fostering strong client relationships.
- Benefits Account Executive (2014-06-01~): Creating exceptional customer engagement and surpassing monthly targets, resulting in increased retention and revenue.
Education
Business Administration,
Management,
Business Administration And Management
2015-2018Skill
Health Insurance
Employee Benefits
Insurance
Customer Service
Life Insurance
Benefits Administration
Brokers
Term Life Insurance
Human Resources
Healthcare
Time Management
Employee Relations
Microsoft Excel
Microsoft Office
Powerpoint
Microsoft Word
Working With Brokers
Benefits Analysis
Telephone Skills
Dental Insurance
Vision Insurance
Open Enrollment
Outlook
Cashiering
Spreadsheets
Flexible Spending Accounts
Internet Explorer
Certification
Colleagues
Other Named Laura DeFusco
Frequently asked questions
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Laura DeFusco's social media include: Linkedin,
Laura DeFusco works for Burnham Benefits Insurance Services, BRP
Laura DeFusco's role in Burnham Benefits Insurance Services, BRP is senior client manager | dedicated to advocate for my clients by providing top-notch service and consulting
Laura DeFusco works in the industry of Insurance
Laura DeFusco's colleagues are Steve Vilas,Sara Owens,Luis Milla
Laura DeFusco's latest job experience is senior client manager | dedicated to advocate for my clients by providing top-notch service and consulting at Burnham Benefits Insurance Services, BRP
Laura DeFusco's latest education in California State University, Fullerton