Laura Formenti

A business analyst with over 10 years’ working experience in payment services and financial services. Extensive practical experience of gathering business requirements, documenting 'as is' and to be' business processes, building business cases to support systems developments, and completing user acceptance testing. I am passionate about business analysis work, I have a strong desire to learn and a curiosity to understand systems and processes. Skills and responsibilities: - taking care of the overall relationship with Customers and Partners, from pre-sales to implementation, focusing on delivering solutions and providing active strategic business support; - managing implementation projects identifying product enhancements and customizing; - tracking operational results and benchmark market excellence in terms of products; - managing RFP/RFI, sales support and services integration.