Laura Lacy
Customer Service Representative@ Idaho Power
Boise, Idaho, United States
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Laura Lacy is a highly experienced professional with 28.2 years of work experience in various industries. She has a diverse skill set including customer service, purchasing, inventory management, vendor management, and third-party vendor management. Based in Kuna, Idaho, Laura has worked in different environments, from small businesses to large corporate businesses. She has a strong background in customer relations, including Office Manager for Boise Print, Inc and CSR for Idaho Power Company. Laura is known for her strong relationship building skills and ability to act fast to handle customers even in unpleasant situations. She is known for her strong relationship building skills and ability to act fast.
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Emails and Phone Numbers

@idahopower.com
@idahopower.com
@gmail.com
+1 208388****
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About

I have worked in a variety of environments, from small business to large corporate business. My primary experience is in all forms of customer relations. As an Office Manager for Boise Print, Inc I was the face of the company and assisted in most aspects. As a CSR for Idaho Power Company I work directly with customers to complete requests and handle various inquiries. I have become versed in handling customers even in unpleasant situations. I believe my strong relationship building skills and ability to act fast makes my customers very loyal to whatever the organization is that I am representing. I love to work hard and play hard. At times this balance can be challenging to manage, but when it is, that is when I am happiest and accomplishing the most. Specialties: I have a variety of experience in Customer Relations, Inventory & Purchasing, Human Resources, Operations and Administration. I love to control the chaos and manage details. Making things happen is something that I take great pleasure in. Setting goals and achieving goals is also something that I love and work hard at in not only my professional life but my personal life as well.

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Work Experience

1221 W Idaho, Boise, Idaho, 83702, US

Utilities

1344
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Laura Lacy's Professional Milestones

  • Customer Service Representative (2011-05-01~): Provided exceptional service, exceeding customer expectations and fostering a strong customer loyalty.
  • Laboratory Technician (2004-02-01~2004-06-01): Effectively implementing cutting-edge laboratory techniques for improved efficiency and accuracy.
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Education

Northwest Nazarene University
Northwest Nazarene University

Business Administration,

Bachelors,

Bachelor Of Science

2008-2009