Laura Mcsorley

Having significant experience in customer care, sales and service and Team Leading. Confident, articulate and reliable with over 13 years’ experience gained providing support at the highest level. A strategic and methodical approach and excellent negotiations skills ensure that deadlines are achieved and challenges resolved. Fully competent in all Aviva systems and having a full knowledge and awareness of the current market. Being fully aware of the positive and negative effects of change translates to excellent listening and communication skills. Exceptional organisational skills requiring teamwork and leadership along with a positive approach to problem solving ensures a high standard of output even under pressure.