Operations Supervisor@ Qualfon/Center Partners
Fort Collins, Colorado, United States
Laura Walker
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Colorado State University
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FlashIntel GPTLaura Walker is a highly experienced professional with 19.7 years of work experience. She possesses a wide range of skills including research, data collection, HTML, technical analysis, and management. Based in Fort Collins, Colorado, Laura has a strong background in customer orientation management and resolution. She is highly organized, has excellent client-facing and internal communication skills, and is highly accountable. Laura has a proven track record in leadership and management, with a focus on human interactions with technology. She is a skilled communicator and has a proven ability to work well with teams or individually.
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About
Qualifications: Customer Escalation Management & Resolution Six Sigma Green Belt Highly Organized Excellent client-facing and internal communication skills Previous leadership/management experience Disciplined and highly accountable Research experience focused on human interactions with technology (HCI) Operates well with teams or individually Effective active listener Ability to listen to clients, understand their needs and translate into action plans/resolutions Confident ability to work in stressful situations requiring keeping a cool and efficiently problem solving Able to learn and apply new materials in short periods of time Computer skills in Salesforce, Photoshop, Microsoft Office Suite, HTML & Java PCI compliant Operations Management Certified Negotiation tactics Leadership development Technical support Proven coach/trainer Specialties: conflict management, data collection & analysis, coaching & development, and end user implementation
...See MoreWork Experience
Operations Supervisor
Supervisor
Elite Lifestyle Manager
Elite Lifestyle Manager
Tech Support
Tivo Technician Support
On Site Escalations And Customer Service
Senior Account Supervisor, Retention
Laura Walker's Professional Milestones
- Personal Assistant (2006-01-01~2007-01-01): Managed day-to-day tasks, enhancing efficiency and productivity through effective support and knowledge sharing.
- Supervisor (2017-11-01~): Implementing a comprehensive training program to enhance employee performance and organizational effectiveness.
Education
Information Science,
Psychology,
Bachelors,
Bachelor Of Science,
Information Science And Technology
2006-2010Skill
Research
Data Collection
Html
Technical Analysis
Management
Program Management
Spss
Microsoft Office
Customer Service
Powerpoint
Statistics
Microsoft Excel
Leadership
Time Management
Data Analysis
Problem Solving
Writing
Microsoft Word
Training
Teaching
Communication
Team Leadership
Public Speaking
Team Building
Social Networking
Analysis
Editing
Strategic Planning
Customer Satisfaction
Program Development
Social Media
Project Management
Higher Education
Programming
Photoshop
Critical Thinking
Process Improvement
Salesforce.com
Salesforce.com Implementation
Six Sigma
Certification
Colleagues
Other Named Laura Walker
Frequently asked questions
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Laura Walker's social media include: Linkedin,
Laura Walker works for Qualfon/Center Partners
Laura Walker's role in Qualfon/Center Partners is Operations Supervisor
Laura Walker's colleagues are Matt Carleton,Robert Stark,christopher verros
Laura Walker's latest job experience is Operations Supervisor at Qualfon/Center Partners
Laura Walker's latest education in Colorado State University
