Laura Ward
Tell me more about Laura Ward?
Laura Ward is a highly experienced Customer Service professional with over 5 years of experience in managing large teams within a call center environment. She is known for her strong leadership abilities and strategic thinking. With a track record of exceeding expectations, Laura has successfully helped clients hire their DREAM TEAM. She specializes in building client relationships and resolving client issues with exceptional communication. Laura has worked at Express Employment Professionals Brantford and FCT, gaining valuable experience in consulting, sales, and customer service.
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About
I am an honest, self-motivated, energetic, Customer Service professional with proven results of managing large teams within a call centre environment within multiple sites. Strong, strategic thinker with over 5 years experience of building and leading teams and exceeding expectations. Within the last 5 years I have been working as a Recruiter and have a proven track record to helping clients hire their DREAM TEAM! Specialties: Leadership abilities/multi-site management Prepare, and monitor activities of sales, customer service interactions and information Plan, develop, implement/communicate sales strategies Management of Fortune 500 Client. KPI Management. Specialize in building client relationships Resolved client issues with exceptional communication Team Motivation Hiring and Background Checking Potential Candidates
...See MoreWork Experience
Trades Specialist
Staffing Consultant
Front Office COOrdinator
Staffing and Recruiting
Laura Ward's Professional Milestones
- Staffing Consultant (2015-07-01~): Provided expert analysis and recommendations to optimize recruitment strategies and improve organizational performance.
- Front Office COOrdinator (2015-04-01~2015-07-01): Implementing efficient front office processes to enhance productivity and optimize service delivery.
Skill
Management
Marketing
Powerpoint
Customer Relationship Management
Social Media Marketing
Microsoft Outlook
Microsoft Word
Public Speaking
Communication
Customer Retention
Certification
Colleagues
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Frequently asked questions
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Laura Ward works for Express Employment Professionals Brantford
Laura Ward's role in Express Employment Professionals Brantford is Trades Specialist
Laura Ward works in the industry of Staffing and Recruiting
Laura Ward's colleagues are Ward Laura,Laura Ward
Laura Ward's latest job experience is Trades Specialist at Express Employment Professionals Brantford