Lauren Kiefer
account specialist at bamboo health@ Bamboo Health
Louisville, Kentucky, United States
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Lauren Kiefer is a Customer Service professional with 19.2 years of experience in management, quality assurance, and training. Based in the United States, she has a strong background in customer relations and training. Lauren has worked in various roles, including Account Specialist for Healthcare and Quality and Training Coordinator at Appriss. She is dedicated, driven, and flexible, with a focus on scheduling. Lauren's expertise includes SharePoint, training, and customer service.
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Skills & Insights
Colleagues

Emails and Phone Numbers

@apprisssafety.com
@appriss.com
@bamboohealth.com
@joerns.com
+1 866277****
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About

I am a Customer Service professional with an extensive background in customer relations and training. My experience includes developing and conducting training courses and materials, pre and post skill assessment, quality assurance evaluations and one on one coaching sessions. I have experience in developing knowledge management systems using SharePoint. My customer service experience also included call escalations management and order fulfillment. I am dedicated, driven and flexible with my schedule.

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Work Experience

9901 Linn Station Rd, Louisville, KY, 40223, US

Hospitals and Health Care

350
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Lauren Kiefer's Professional Milestones

  • Quality And Training Coordinator (2016-09-01~): Streamlined processes and implemented comprehensive training programs, increasing employee efficiency and productivity.
  • Customer Service Rep (2011-08-01~2012-02-01): Delivered exceptional service and resolved customer issues, leading to increased customer satisfaction and loyalty.
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Education

Chatrapati Sahuji Maharaj Kanpur University, Kanpur
Chatrapati Sahuji Maharaj Kanpur University, Kanpur

Corrections,

Criminal Justice

2005-2006