Lauren Kiefer
Chatrapati Sahuji Maharaj Kanpur University, Kanpur
Tell me more about Lauren Kiefer?
Lauren Kiefer is a Customer Service professional with 19.2 years of experience in management, quality assurance, and training. Based in the United States, she has a strong background in customer relations and training. Lauren has worked in various roles, including Account Specialist for Healthcare and Quality and Training Coordinator at Appriss. She is dedicated, driven, and flexible, with a focus on scheduling. Lauren's expertise includes SharePoint, training, and customer service.
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About
I am a Customer Service professional with an extensive background in customer relations and training. My experience includes developing and conducting training courses and materials, pre and post skill assessment, quality assurance evaluations and one on one coaching sessions. I have experience in developing knowledge management systems using SharePoint. My customer service experience also included call escalations management and order fulfillment. I am dedicated, driven and flexible with my schedule.
...See MoreWork Experience
account specialist at bamboo health
Hospitals and Health Care
Lauren Kiefer's Professional Milestones
- Quality And Training Coordinator (2016-09-01~): Streamlined processes and implemented comprehensive training programs, increasing employee efficiency and productivity.
- Customer Service Rep (2011-08-01~2012-02-01): Delivered exceptional service and resolved customer issues, leading to increased customer satisfaction and loyalty.
Education
Corrections,
Criminal Justice
2005-2006Skill
Management
Quality Assurance
Sharepoint
Training
Customer Service
Microsoft Office
U.s. Health Insurance Portability And Accountability Act
Recruiting
Leadership
Account Management
Microsoft Excel
Team Building
Customer Relationship Management
Business Process Improvement
Certification
Colleagues
Samantha Agostino
analytical problem solver | operational strategist | product owner
Russell Olsen
Chief Product Officer
Brian Moore
Chief Financial Officer
Abbie Jakofcich
Product Owner
Anthony Keough
Vice President Of Growth
Other Named Lauren Kiefer
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We found 4 Lauren Kiefer's email addresses
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Lauren Kiefer's social media include: Linkedin,
Lauren Kiefer works for Bamboo Health
Lauren Kiefer's role in Bamboo Health is account specialist at bamboo health
Lauren Kiefer works in the industry of Hospitals and Health Care
Lauren Kiefer's colleagues are Samantha Agostino,Russell Olsen,Brian Moore
Lauren Kiefer's latest job experience is account specialist at bamboo health at Bamboo Health
Lauren Kiefer's latest education in Chatrapati Sahuji Maharaj Kanpur University, Kanpur