senior project manager at elisa@ Elisa
Vanda, Southern Finland, Finland
Lauri Lehikoinen
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FlashIntel GPTLauri Lehikoinen is a highly experienced Service Manager with 17.3 years of work experience in the telecommunications industry. Based in Finland-Uusimaa-Vantaa, Lauri has a strong background in service management, telecommunications, and IT service management. Currently, Lauri works at Elisa, where she holds various managerial positions. With a focus on customer experience and incident management, Lauri has a proven track record of delivering exceptional service to clients.
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About
Service Manager at Elisa
Work Experience
senior project manager at elisa
Group Manager
Group Manager
Shift Advisor
Service Specialist
Service Specialist
Telecommunications
Lauri Lehikoinen's Professional Milestones
- Group Manager (2008-10-01~2010-09-01): Successfully implemented efficient processes and strategies to drive productivity and optimize team performance.
- Service Specialist (2006-08-01~2007-03-01): Implemented effective system improvements, improving customer satisfaction and improving overall operational efficiency.
Skill
Service Management
Telecommunications
It Service Management
Service Delivery
Itil
Mobile Devices
Ip
Mobile Communications
Sla
Incident Management
Outsourcing
Call Centers
Customer Experience
Managed Services
Internet Protocol
Certification
Colleagues
Esa Viitanen
problem manager and process owner | elisa | corporate customers | one customer support | it operations management | process and quality management
Joonas Raunio
technical product owner at elisa
Jani Veihtola
growth owner software development at elisa | online experimentation | ecommerce | product growth | analytics | conversion rate optimisation
Jani Rantanen
head of development principal product owner
Boban Krstic
Owner
Other Named Lauri Lehikoinen
Frequently asked questions
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We found 1 Lauri Lehikoinen's phone numbers
Lauri Lehikoinen's social media include: Linkedin,
Lauri Lehikoinen works for Elisa
Lauri Lehikoinen's role in Elisa is senior project manager at elisa
Lauri Lehikoinen works in the industry of Telecommunications
Lauri Lehikoinen's colleagues are Esa Viitanen,Joonas Raunio,Jani Veihtola
Lauri Lehikoinen's latest job experience is senior project manager at elisa at Elisa
