Lawrence Gainey
Service Delivery Manager@ CGI
Cardiff, Wales, United Kingdom
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Lawrence Gainey is an experienced Operations Centre - Service Quality and Operations Manager at Logica with 19.4 years of work experience. He has a strong skill set in Prince2, ITIL, service delivery, operations management, and IT security operations. Lawrence has worked at CGI and LogicaCMG Limited, where he held various roles such as Service Delivery Manager and Project Manager. He is client-oriented and has expertise in service management, IT outsourcing, disaster recovery, and project delivery. Lawrence is based in Cardiff, United Kingdom.
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Emails and Phone Numbers

@logica.com
@cgi.com
+44 410645****
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About

Operations Centre - Service Quality and Operations Manager at Logica

Work Experience

Boulevard West, Montreal, Quebec, H3G 1T4, CA

IT Services and IT Consulting

67416
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Lawrence Gainey's Professional Milestones

  • Project Manager (2004-07-01~2007-10-01): Successfully executed multiple complex projects, meeting all deadlines and exceeding client expectations.
  • Service Improvement Programme Manager (2007-10-01~2009-02-01): Implemented advanced disciplinary measures, improving service quality and engagement across all departments.
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Education

University of South Wales
University of South Wales

Information Technology

2000-2004