Leandie Baranggan
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Leandie Baranggan is a highly experienced professional with 19.8 years of work experience in the BPO industry. She has a strong skill set in operations management, call centers, and customer service. Leandie has worked in various roles, including Customer Care Manager at Conduent and Senior Team Lead at Tech Mahindra. She has also held positions at Qualfon and GE, where she gained expertise in operations management and customer service. Leandie is based in the Philippines and has a proven track record of delivering exceptional customer experiences and ensuring customer satisfaction.
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About
I have been working in BPO Industry since 2006.
Work Experience
Operations Manager
IT Services and IT Consulting
Leandie Baranggan's Professional Milestones
- Customer And Technical Service Representative (2006-06-01~2007-01-01): Providing exceptional technical support, resolving customer issues efficiently and consistently.
- Operations Shift Manager (2011-08-01~2015-09-01): Streamlined operational processes by implementing effective shift management systems.
Skill
Operations Management
Call Centers
Bpo
Management
Customer Service
Microsoft Excel
Forecasting
Team Management
Microsoft Office
Leadership
Performance Management
Training
Team Leadership
Customer Experience
Accounting
Customer Satisfaction
Outsourcing
Customer Retention
Troubleshooting
Technical Support
Avaya Technologies
Telecommunications
Contact Centers
Coaching
Team Building
Employee Engagement
Employee Training
Interviews
Mentoring
Sales
Business Process Outsourcing
Interviewing
Certification
Colleagues
Subhashree Mohanty
lead it business analyst at wipro || safe agilist || functional consultant || product owner || product management || e-commerce || telecom || retail || splunk || sql || bengaluru || pune
Khan Anwarul Hashmat
Application Owner
Yellamani Rajesh
Owner
rahul ranjan
Owner
D.Bala Koteswararao
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Other Named Leandie Baranggan
Frequently asked questions
We found 2 Leandie Baranggan's email addresses
We found 1 Leandie Baranggan's phone numbers
Leandie Baranggan's social media include: Linkedin,
Leandie Baranggan works for Wipro
Leandie Baranggan's role in Wipro is Operations Manager
Leandie Baranggan works in the industry of IT Services and IT Consulting
Leandie Baranggan's colleagues are Subhashree Mohanty,Khan Anwarul Hashmat,Yellamani Rajesh
Leandie Baranggan's latest job experience is Operations Manager at Wipro