Quality Assurance Specialist@ Nedbank
City of Johannesburg, Gauteng, South Africa
Lebohang Mahlangu
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University of Johannesburg
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FlashIntel GPTLebohang Mahlangu is a committed and hardworking Complaints investigator with 9 years of experience. He has a strong background in research, analysis, customer service, management, and Microsoft Word. Based in Johannesburg, South Africa, Lebohang has successfully resolved over 3000 complaints and has a reputation for the organization. He is known for his excellent customer service and communication skills, as well as his ability to solve problems effectively. Lebohang has a proven track record of maintaining strong relationships with his clients.
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About
I am a committed, friendly and hardworking Complaints investigator with a passion for providing excellent customer service at all times. In my previous role, I have resolved more than 3000 complaints, always having the needs of the customers and the reputation of the organisation at heart. I have dealt with customers’ enquiries and complaints face to face, over the phone and via email. My excellent customer service and communication skills, combined with my relevant work experience, make me a real asset to any organisation that I work for. I’m able to solve problems amicably. I have maintained a good relationships with my clients
...See MoreWork Experience
Quality Assurance Specialist
Quality Assurer
Financial Services
Lebohang Mahlangu's Professional Milestones
- Risk And Compliance Investigator (2015-11-01~): Conducted comprehensive risk assessment and compliance assessments to ensure regulatory compliance and legal compliance.
- Reinstatements Administrator (2014-10-01~2015-10-01): Streamlined lease process, optimizing efficiency and reducing costs while maintaining high accuracy and timeliness.
Education
Humanities/social Sciences
2011-2014Skill
Research
Analysis
Customer Service
Management
Microsoft Word
Change Management
Microsoft Office
Data Analysis
Microsoft Excel
Business Strategy
Strategic Planning
Qualitative Research
Project Management
Powerpoint
Market Research
Marketing Strategy
Social Media
Research Design
Data Reporting
Questionnaire Design
Questionnaires
Monitoring And Evaluation
Transcription Of Recorded Data
Drafting Of Interviews
Time Management
Pressure Handling
Certification
Colleagues
Other Named Lebohang Mahlangu
Frequently asked questions
We found 3 Lebohang Mahlangu's email addresses
Lebohang Mahlangu's social media include: Linkedin,
Lebohang Mahlangu works for Nedbank
Lebohang Mahlangu's role in Nedbank is Quality Assurance Specialist
Lebohang Mahlangu works in the industry of Financial Services
Lebohang Mahlangu's colleagues are Bradley Pillay,Bellina Phale,Reuben Phiri
Lebohang Mahlangu's latest job experience is Quality Assurance Specialist at Nedbank
Lebohang Mahlangu's latest education in University of Johannesburg
